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Before you configure and use the adapter for IBM Tivoli, ensure that you have the following prerequisites installed and running.

The Infrastructure Management adapter for IBM Tivoli requires the following conditions for successful data collection: 

  • IBM Tivoli Monitoring 6.1 or 6.2 
  • In the IBM Tivoli Monitoring application, ensure the following: 
    • A user name and password are defined for Simple Object Access Protocol (SOAP) 
    • SOAP is configured without a Secure Sockets Layer (SSL) 
  • Enable the Integration Service during BMC TrueSight Infrastructure Management Server installation. For information about how to enable integration service, see Enabling the Integration Service to gather data from products that integrate with Infrastructure Management.


    During BMC TrueSight Infrastructure Management Server installation, select Enable Patrol\HP OM Proxy to enable the Integration Service, or follow the instructions to enable the Integration Service for a Windows agent. BMC adapters for BMC PATROL, HP OM, and IBM Tivoli Monitoring use the same Integration Service, and you can use a single Integration Service for any combination of the adapters.

  • Prepare XML files to import IBM Tivoli Monitoring agents. (For information about preparing XML files to import IBM Tivoli Monitoring Agents, see XML files for IBM Tivoli Monitoring agents.)