The following status checks are performed at regular intervals through the cron mechanism on Solaris and the scheduler facility on Windows, and the results are sent to your computer through email.

For information about how to ensure that your computer is configured to receive these email messages, see Performing pre-installation tasks 


Email contents and recommended actions for the status checks performed by

Status check

Email subject example

Email contents example

Recommended action

Processes

11 Infrastructure Management Processes are not running on BMC TrueSight Infrastructure Management Server.

The following Infrastructure Management processes are not running: dbsrv

  • jserver
  • services
  • httpd
  • snmpdc
  • clserver
  • pronet_agent
  • tunnelproxy
  • pronet_cntl
  • eventserver
  • rate
  • mcell

Verify if processes are running using the pw system status command.
Restart individual processes with the pw process start <process_name> command. If many processes are not running, try starting Infrastructure Management using the pw system start command. If you cannot resolve the issue, contact Customer Support. See Before contacting BMC.

Swap space

BMC TrueSight Infrastructure Management Server: Free swap space on BMC TrueSight Infrastructure Management Server is less than 20 percent.

Resource warning from Infrastructure Management Server!

The Infrastructure Management Server has 459360k of free swap space.

This is below the default recommended amount for running Infrastructure Management.

Please contact the appropriate administrator to increase the swap space or to watch this resource.

To change the threshold for this email, edit the
installationDirectory/pw/etc/hosts/swap_thresh file and change the threshold.

BMC recommends a minimum of 20% of the total system swap space to be free. Clear or add swap space to maintain the free swap space within threshold limits.

Disk space available

Infrastructure Management System Warning!!! Insufficient disk space on Infrastructure Management Server

The Infrastructure Management disk on Infrastructure Management Server is more than 90% full.

You have 2368852k of available disk space.

You might be required to clean up this disk.

/usr/sbin/df -k_installationDirectory_/pw/pronto/tmp returned:

Filesystem        kbytes    used   avail capacity  Mounted on

/dev/dsk/c0t2d0s7    25826376 23199261 2368852    91%    /home1

BMC recommends a minimum of 10% of the total disk space to be free on the partition where Infrastructure Management is installed. Clear disk space to maintain the free disk space within threshold limits.

Transaction log file size

Infrastructure Management System Warning!! database transaction file size on Infrastructure Management Server.

The database transaction file size on the BMC TrueSight Infrastructure Management Server is more than 300 MB. Please back up the Infrastructure Management Database using the pw database archive command.

Run the pw database archive command. If the issue continues to exist, contact BMC Customer Support.

Data collection

Infrastructure Management Data Collection Status (indus)

Collection Status Problem Report

There is no data collection

Port = 161,

SNMP Version = 3

Target IP/ Host Name = 192.168.3.14 (501005, 120)

Device: Kadamba Monitor type: Aks123

There is no data collection

Processor Name = 0 (29401111),

Device: Kadamba,

Monitor type: Linux CPU,

There is no data collection

Correct any input attributes specified for the listed monitor instances. If the issue continues to exist, contact BMC Customer Support.

Mail settings

Test mail from Infrastructure Management System. Please ignore.

(Blank)

This is a test email to verify the email settings. You can ignore this email.

Audit report

Infrastructure Management Audit report

AuditReport.xml is available as an attachment.

The attached XML file is used to identify the license usage on the BMC TrueSight Infrastructure Management Server.

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