This section answers some frequently asked questions about Infrastructure Management.
Yes, you can run a web service request without using an authentication token, but you must provide the user name and password in the header of each request.
For more information, see Base64-encoded format.
You can follow either one of the following options:
1in the pw\pronto\conf\bppmws.properties file. After you set the property, the authentication request would be successful even if the user credentials are valid only in one child server. See Central Server Router's response to a web service request based on the value of the routerAuthenticationScheme property for more information.
The guidelines for the query parameters are as follows:
HTTP Error code 203 means that the web service request has generated partial response due to the following reasons:
You can use any JSON formatter (online or offline) tool that formats the response to a more understandable format.
You can use the JSON creator utility that is a part of the Infrastructure Management installation. For more information about the JSON creator utility, see.
For every web service request, a transaction ID is generated by Central Server Router in a multiple server environment or by BMC TrueSight Infrastructure Management Server in a single server environment. In the log files, every log entry for a web service request contains the transaction ID of that particular web service request. Using the transaction ID, you can identify the log entries of a specific web service request.
In a multiple server environment, the child servers use the same transaction ID generated by the Central Server Router. A sample log entry is as follows:
In the example above, the transaction ID is 1333004662131, and pngp4750 is the name of the BMC TrueSight Infrastructure Management Server.