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This topic explains how to obtain the files that you need for installation from the BMC Electronic Product Distribution (EPD) site. To understand which files you are entitled to download based on the licenses that you purchased, see License entitlements. This topic contains the following sections:

The following table lists the installation and third party supplementary materials files to download for BMC TrueSight Infrastructure Management 10.0.00 according to the instructions in To download the files from EPD.

Product files

EPD (e-Item) name

Platform

Product file name

Description

BMC TrueSight Infrastructure Management Version 10.0.500 - Core Components

Microsoft Windows

BMC_TrueSight_Infra_Mgmt_10.0.500
_CoreComponents_Windows.zip

Installation files that includes the updated installer that first installs the Infrastructure Management Server 10.0 and then applies the Infrastructure Management Update 10.0.500 for Windows installations.

BMC TrueSight Infrastructure Management Version 10.0.500 - Core Components

Linux

BMC_TrueSight_Infra_Mgmt_10.0.500
_CoreComponents_Linux.tar.gz

Installation files that includes the updated installer that first installs the Infrastructure Management Server 10.0 and then applies the Infrastructure Management Update 10.0.500 for Linux installations.

BMC TrueSight Infrastructure Management Version 10.0.500 - Core Components

Solaris

BMC_TrueSight_Infra_Mgmt_10.0.500
_CoreComponents_Solaris.tar.gz

Installation files that includes the updated installer that first installs the Infrastructure Management Server 10.0 and then applies the Infrastructure Management Update 10.0.500 for Solaris installations.

BMC TrueSight Infrastructure Management Version 10.0.00 - Core Components

Microsoft Windows

BMC_TrueSight_Infra_Mgmt_10.0
_CoreComponents_Windows.zip

Installation files for BMC TrueSight Infrastructure Management 10.0 for Windows installations.

BMC TrueSight Infrastructure Management Version 10.0.00 - Core Components

Linux

BMC_TrueSight_Infra_Mgmt_10.0
_CoreComponents_Linux.tar.gz

Installation files for BMC TrueSight Infrastructure Management 10.0 for Linux installations.

BMC TrueSight Infrastructure Management Version 10.0.00 - Core Components

Solaris

BMC_TrueSight_Infra_Mgmt_10.0
_CoreComponents_Solaris.tar.gz

Installation files for BMC TrueSight Infrastructure Management 10.0 for Solaris installations.

BMC TrueSight Presentation Server Version 10.0.00 for Windows

Microsoft Windows

BMC_TrueSight_Presentation_Server
_10.0_Windows.zip

Installation files for BMC TrueSight Presentation Server 10.0 for Windows installations.

BMC TrueSight Presentation Server Version 10.0.00 for Linux

Linux

BMC_TrueSight_Presentation_Server
_10.0_Linux.tar.gz

Installation files for BMC TrueSight Presentation Server 10.0 for Linux installations.

Important

Download BMC TrueSight Infrastructure Management 10.0.500 installer if you want to use certain enhancements of the Presentation Server 10.1 that are dependent on Infrastructure Management.

Supplementary product files

EPD (e-Item) name

Platform

Product file name

BMC TrueSight Infrastructure Management Version 10.0.00 - Extensions for Atrium CMDBMicrosoft Windows/NTBMC_TrueSight_Infra_Mgmt_10.0
_ExtensionsForAtriumCMDB_Win.zip
BMC TrueSight Infrastructure Management Version 10.0.00 - Extensions for Atrium CMDBLinuxBMC_TrueSight_Infra_Mgmt_10.0
_ExtensionsForAtriumCMDB_Lin.tar.gz
BMC TrueSight Infrastructure Management Version 10.0.00 - Extensions for Atrium CMDBSolarisBMC_TrueSight_Infra_Mgmt_10.0
_ExtensionsForAtriumCMDB_Sol.tar.gz
BMC TrueSight Infrastructure Management SNMP Adapter Configuration Manager Version 10.0.00Microsoft Windows/NTBMC_TrueSight_10.0
_SNMP_Adapter_Config_Mgr_Windows.zip
BMC TrueSight Infrastructure Management SNMP Adapter Configuration Manager Version 10.0.00LinuxBMC_TrueSight_10.0
_SNMP_Adapter_Config_Mgr_Linux.tar.gz
BMC TrueSight Infrastructure Management SNMP Adapter Configuration Manager Version 10.0.00SolarisBMC_TrueSight_10.0
_SNMP_Adapter_Config_Mgr_Solaris.tar.gz
BMC PATROL Installation Utility Version 9.6.00  - Windows OnlyMicrosoft Windows/NT

ins_WINDOWS_9600.zip

BMC PATROL Installation Utility Version 9.6.00 - All UNIX/LINUXAll Platforms

ins_ALL_9600.tar

BMC PATROL Installation Utility Version 9.6.00 - All UNIX/LINUXAIX

ins_AIX_9600.tar

BMC PATROL Installation Utility Version 9.6.00 - All UNIX/LINUXHP-UXins_HP_9600.tar

 

BMC PATROL Installation Utility Version 9.6.00 - All UNIX/LINUXLinuxins_LINUX_9600.tar

 

BMC PATROL Installation Utility Version 9.6.00 - All UNIX/LINUXSolaris SPARCins_SOLARIS_SPARC_9600.tar

 

BMC PATROL Installation Utility Version 9.6.00 - All UNIX/LINUXSolaris x86-64ins_SOLARIS_X86_9600.tar

 

BMC Truesight Infrastructure Management Base Monitoring Installation Repository Version 10.0.01 - September 2015

All Platforms

10.0.01_base-20150918-062533.zip

 

BMC Truesight Infrastructure Management Extended Monitoring Installation Repository Version 10.0.01 - September 2015All Platforms10.0.01_extended-20150918-064856.zip

Third party software file

EPD (e-Item) name

Platform

Product file name

Description

Third Party Open Source Software - 466925

All platforms

Third_Party_Open_Source_Software
_for_TrueSight_Operations_Mgmt10.0.zip

Compressed archive of third party open source software files

License information files

EPD (e-Item) name

File name

Description

License Information for BMC TrueSight Infrastructure Management Version 10.0.00

EPD_ProactiveTruesight_v10.zip

Document listing the license key requirements for BMC TrueSight Infrastructure Management 10.0.00. (Applicable to all supported platforms).

License Information for BMC PATROL Installation Utility Version 9.6.00EPODNOPRODUCTLICENSEKEYREQUIRED.docDocument listing the license key requirements for BMC PATROL Installation Utility 9.6.00. (Applicable to all supported platforms).

To download the files from EPD

  1. Create a directory in which to place the downloaded files.

    Note

    On Microsoft Windows computers, ensure that the directory is only one level into the directory structure. The EPD package creates a directory in the temporary directory when you extract the files, and the directory that contains the installation image must not be in a directory deeper than two levels into the directory structure.

  2. Go to http://www.bmc.com/support/support-central.html and select Product Downloads.
  3. At the logon prompt, enter your user ID and password, and click Submit.
  4. On the Export Compliance and Access Terms page, provide the required information, accept the terms of the agreements, and click Continue.
  5. If you are accessing this site for the first time, create an EPD profile to specify the languages and platforms that you want to see, per the EPD site Help; otherwise, skip to step 6.
  6. Verify that the correct profile is displayed for your download.  Use the Profile list to select a different profile.
  7. From the Component View (the default view), in the Filter Products text box under Productstype BMC TrueSight Infrastructure Management and press Enter, or click Go
  8. From the filtered list on the right side, click BMC TrueSight Infrastructure Management.
    For information about the license entitlements and component products related to BMC TrueSight Infrastructure Management, see  BMC TrueSight Operations Management 10.1 License Entitlements  
  9. In the pop-up window, select the Version (default selection is the latest GA version) and the Platform (if applicable), and click Go.
  10. Click one of the following tabs, and select the check boxes next to the files and documents to download:

    Note

    You cannot select files across the tabs. When you click another tab, current selections are cleared.

    • Products—Displays the product files and supplementary related files available for download. 

    • Patches—Displays the patch files available for download, including service pack files.
    • License Information—Displays the files related to licenses.
    • Documentation—Displays the Online Technical Documentation links.
  11. Click Download (FTP) or Download Manager:
    • Download (FTP) places the selected items in an FTP directory, and the credentials and FTP instructions are sent to you in an email message.
    • Download Manager enables you to download multiple files consecutively and to resume an interrupted download if the connection drops.
      This method requires a one-time installation of the Akamai NetSession client program on the target computer and is usually the faster and more reliable way to transfer files. A checksum operation is used to verify file integrity automatically.
  12. Repeat steps 10 and 11 for each tab.
  13. To go back to the product listing page to download other product files, or to log out from EPD, click the << Back to Product List link that is displayed at the top-right of the pop-up window.

 

Where to go from here

Carefully review the system requirements for your platform before you launch the installation program. For installation instructions, see Installing.


2 Comments

  1. In this page, there are files that correspond to 2 versions (10.0 and 10.0.500). One customer who has opted for Limestone as a TrueSight beginner commented that he is confused as to which file to be downloaded. 

    I understand that this is the landing page for Granite customers as well. But they also get confused here.

    I think we should specifically mention that TSIM 10.0.500 files are to be used for TSPS 10.1.

     

    1.