For information on troubleshooting PATROL for Sybase, refer to the following topics:
Even if you delete all Custom SQL queries from the configuration settings, the SQL query which was executed last will be still displayed on the BMC ProactiveNet Performance Management console.
Restart the PATROL Agent or enable the policy.
Since Java is not compatible with the JRE, as a result of this no data is collected and hence the MonitoringStatus parameter is in offline state
Check if the Java is compatible with the JRE that you have through envChecker utility.
In case, if the Connection refused, verify the following:
Add the following to the JAVA setting either from TrueSight console or from PATROL console KM command:
For PATROL console
For TrueSight console