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    BMC ProactiveNet 9.6

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    Supported operating systems and disk space requirements

    Operating systems

    Disk space requirements

    Hardware

    Microsoft Windows Server 2008 R2

    330 MB

     

    Sun Solaris 10

    171 MB

    SPARC (32- and 64-bit)
    Memory: 256 MB of available memory plus 50 MB for each additional instance

    Red Hat Enterprise Linux 6.2

     

     

    Note

    • NTFS is the preferred drive format for IBRSD installations. Installation on WIN FAT 32 drives can cause unpredictable results.
    • IBRSD does not support 64 bit OS yet. IBRSD Integration gets installed with BPPM on 64 bit OS and works in 32 bit mode.

    Supported versions of BMC products required to use IBRSD

    Before installing IBRSD, you must have installed the supported versions of the BMC Remedy and BMC ProactiveNet products listed in the table below. To determine the order in which to install these products, see their respective documentation.

    Product or patch

    Version

    Reference

    BMC Remedy AR System Server

    7.6.04 SP4, 8.0, 8.1, 8.1 SP1, 8.1 SP2, 9.0, and 9.1*

    • BMC Remedy Action Request System Installation Guide
    • BMC Remedy Action Request System Release Notes

    BMC Remedy AR System components:

    • Assignment Engine
    • Approval Server

    7.6.04 SP4, 8.0, 8.1, 8.1 SP1, 8.1 SP2, 9.0, and 9.1*

    • BMC Remedy Action Request System Installation Guide
    • BMC Remedy Action Request System Release Notes

    BMC Atrium CMDB and Product Catalog

    7.6.04 SP4, 8.0, 8.1, 8.1 SP1, 8.1 SP2, 9.0, and 9.1*

    BMC Atrium Core Installation Guide

    Incident management for BMC Remedy AR System 7.6.04
    BMC Atrium CMDB 7.6.04

    7.6.04 SP4, 8.0, 8.1, 8.1 SP1, 8.1 SP2, 9.0, and 9.1*

    Download the most recent patch from the BMC support site at http://www.bmc.com/support.

    BMC ProactiveNet Operations Console

    9.6.00

    Planning

    BMC ProactiveNet Administration Console

    9.6.00

    Planning

    BMC ProactiveNet CMDB Extensions

    9.6.00

    Planning

    *Supported with BMC ProactiveNet 9.6 Fix Pack 1 (9.6.00.001)

    Required licenses for products required to use IBRSD

    To use IBRSD, you need licenses for the following BMC products:

    • BMC Remedy AR System Server
    • BMC:Atrium CMDB Application
    • BMC:Incident Management Application
    • BMC:Incident Management User Fixed
    • BMC:Financial Management Application
    • BMC:Financial Management User Fixed
    • BMC:Problem Management Application
    • BMC:Problem Management User Fixed

    5 Comments

    1. Martin Kivlighon

       

      1. Sanjay Prahlad

         

        1. Sameer Khan

           

          1. Sanjay Prahlad

             

    2. Pete Flores

       

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