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    BMC ProactiveNet 9.6

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    The BMC ProactiveNet Performance Management Triage and Remediation Solution integrates the BMC Remedy IT Service Management (IT SM) and the BMC ProactiveNet systems, using BMC Atrium Orchestrator as the enabling technology. To implement the solution, complete the configuration tasks listed in the following table: 

     Configuration checklist for BMC ProactiveNet Performance Management Triage and Remediation Solution 

     

    ProductTaskSee
    BMC ProactiveNetConfigure the BMC ProactiveNet Server cellConfigure the BMC ProactiveNet Server cell
    Configure the BMC Atrium Orchestrator BMC Event Management and BMC ProactiveNet monitor and actor adaptersConfigure the BMC Atrium Orchestrator BMC Event Management and BMC ProactiveNet monitor and actor adapters
    BMC Remedy ITSMConfigure BMC Remedy ITSM Task Management supportConfigure BMC Remedy ITSM Task Management support
    Configure group auto assignments in BMC Remedy ITSMConfigure group auto assignments in BMC Remedy ITSM
    Create required BMC Remedy ITSM user accountsConfigure BMC Remedy ITSM templates
    BMC Atrium OrchestratorExport and enable the required adaptersConfigure the required adapters
    Configure and deploy the required Operations Actions (OA) management modulesConfigure and deploy the required OA management modules
    Configure the Triage and Remediation moduleConfigure the Triage and Remediation module
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