Configuring the BMC ProactiveNet Performance Management Triage and Remediation Solution


The BMC ProactiveNet Performance Management Triage and Remediation Solution integrates the BMC Remedy IT Service Management (IT SM) and the BMC ProactiveNet systems, using BMC Atrium Orchestrator as the enabling technology. To implement the solution, complete the configuration tasks listed in the following table: 

 Configuration checklist for BMC ProactiveNet Performance Management Triage and Remediation Solution 

 

Product

Task

See

BMC ProactiveNet

BMC Remedy ITSM

Configure BMC Remedy ITSM Task Management support

Configure group auto assignments in BMC Remedy ITSM

Create required BMC Remedy ITSM user accounts

BMC Atrium Orchestrator

Export and enable the required adapters

Configure and deploy the required Operations Actions (OA) management modules

 

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