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The BMC ProactiveNet CMDB Extensions are necessary components to integrate BMC ProactiveNet with the BMC Atrium CMDB. With the integration, BMC Atrium CMDB can be used for service modeling.

The BMC ProactiveNet CMDB Extensions facilitate the process of updating changes made in BMC Atrium CMDB to BMC ProactiveNet Server.

If you are integrating BMC ProactiveNet with BMC Atrium CMDB, you must install the BMC ProactiveNet CMDB Extensions and components before you configure the BMC ProactiveNet Server to integrate with the CMDB.

Integration for BMC Remedy Service Desk (IBRSD) and BMC Impact Model Designer are part of the BMC ProactiveNet CMDB Extensions. When you install the BMC ProactiveNet CMDB Extensions, the installer determines which components are to be installed:

  • BMC Atrium CMDB only install - installer deploys BMC Impact Model Designer only

  • BMC Service Desk (ITSM) install - installer deploys BMC Impact Model Designer and IBRSD – BMC Remedy Action Request System module

Install BMC ProactiveNet CMDB Extensions on the same computer where BMC Atrium CMDB is installed. In a server group environment, install BMC ProactiveNet CMDB Extensions on all the servers in the server group. In the primary node, install the binaries and the workflow; in all other nodes, install only the binaries.

See System requirements and product compatibility for the minimum supported configuration requirements, and supported versions.

Prerequisites to using BMC ProactiveNet CMDB extensions:

  • AR user must have a fixed license.
  • AR user must be a user with administrator privileges.

Related topics

Installing BMC ProactiveNet CMDB Extensions

Using BMC Impact Model Designer