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This topic describes how to troubleshoot issues for BMC PATROL for OpenStack.

 For more information about known issues, see Known and corrected issues.


If you encounter certain problems using this KM, BMC Support might request that you enable the debug.

  1. To turn debugging On/Off
    1. Access the  /DKR/DEBUG  pconfig variable
    2. Set this variable to 1 to enable the debug, and set to 0 to disable the debug.
  2. The log file is located at the %patrol_home%\OpenStack\log directory. The log file name is <PATROLAgentname>-<Port>-OpenStackHostname>-<Port>-OpenStackCollector.log. By default, the maximum size of the log file is 10 MB.
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