• Spaces
  • People
  • Help
    • BMC Support Central BMC Community BMC.com
    ×
    BMC PATROL for Microsoft Exchange Servers 6.1

    Page tree

    BMC PATROL for Microsoft Exchange Servers version 6.1.00 offers the following key features and enhancements.

    What's new in Microsoft Exchange Servers 6.1.00

    Enhanced remote monitoring

    The remote monitoring feature of BMC PATROL for Microsoft Exchange Servers has been enhanced to support full monitoring of multiple remote Exchange Servers. Monitoring of the following objects has been enabled for remote Exchange Servers:

    • Perfmon objects
    • Queues 
    • Databases
    • Top consumers
      • Top resource consuming mailboxes and folders
      • Top mail senders and receivers
    • RoundTrip Internet 
    • RoundTrip Client
    • RoundTrip Server

    For more information, see Configuring domain monitoring.

    Advanced filtering options 

    Filters are added at each configuration level to enable or disable the object from monitoring. You can filter one or more of the following objects to streamline your configuration:

    • Queues - Enable or disable monitoring of queues and filter them based on the queue delivery type 
    • Database - Enable or disable monitoring of available databases and filter them based on database status, database state and its context index state.
    •  Mailbox consumers - Enable or disable monitoring of top resource consuming mailboxes, folders, top mail senders and receivers. Filter these components based on the mail message count and size.

    For more information, see Configuring domain monitoring.

    Simplified Exchange Server configurations

    A single Exchange Server can now be monitored using minimum configuration settings. Enter the fully qualified server name and Exchange domain user credentials to start monitoring your Microsoft Exchange Server.

    Support for Microsoft Exchange Server 2016

    BMC PATROL for Microsoft Exchange Server 6.1.00 now supports Microsoft Exchange Server 2016. For information about all supported Exchange versions, see System requirements.

    Support for automatic discovery and configuration

    Enable automatic discovery across domain option has been introduced to enable automatic discovery and monitoring of all the Exchange servers within the domain. This option can be enabled from the Central Monitoring Administration configuration screen. For more information, see  Configuring domain monitoring.

    Support to execute cmdlet commands from Operations Management Console

    If this option is enabled, you can execute the Exchange PowerShell commands from the TrueSight Operations Console. 

    For example: get-exchangeseerver, get-queue and other commands.

    Introduced new monitor types and attributes

    New metrics have been introduced for better monitoring of the remote exchange servers. Some of the key metrics are:

    Monitor types and attributesDescription

    Monitor types:

    • Client session
    • Internet session
    • Server

    Key metrics:

    • Status - Mail sent and received status
    • Message time- Time taken to send and receive a mail
    • Delete time - Time taken to delete a mail from the server
    • Logon time - Time taken to log into the mailbox account

    Verify e-mail submission (with an attachment), from server to server, from client to server, from server to external SMTP server (For example: gmail.com).

    For a complete list of attributes of each of these monitor types, see:

    Monitor type:

    • Message traffic

    Key metrics:

    • Events- Total number of events that were created on the server
    • Received messages - Number of messages received by server 
    • Received message size - Size of the messages received by the server in MB
    • Received messages utilization - Measures the load on the server
    • Send messages - Messages sent by the server
    • Send message size- Size of the messages sent by the server in MB
    • Send messages utilization- Measures the load on the server
    Measure the following criteria:
    • Traffic on the Microsoft Exchange server
    • Events that were created on a particular Exchange server
    • Mails traffic (mails that were received or sent from the server to another Exchange server in the organisation or to the same server or to an external SMTP server)
    • Number of events were created on the particular Exchange server
    • Load on each server

    For a complete list of attributes of this monitor type, see:

    Monitor type:

    • Data store

    Key metrics:

    • Database status - The exact status of the database
    • Active copy - Reports whether the database active on this server
    • White space - Available mailbox space
    • White space utilization - Available mailbox space utilization
    • Last DB backup - Hours since the last backup occurred
    • Log files - Measure the size of the log files
    • Active mailbox - Number of active mailboxes
    • Inactive mailbox - Number of inactive mailboxes
    • Capacity - Capacity of the mailbox in percent
    • Total mailbox - Number of total mailboxes
    Monitor and discover the databases, measure the mailbox users on each database, filter databases, collect availability and statistical metrics.

    For a complete list of attributes of this monitor type, see:

    Monitor type:

    • Queues

    Key metrics:

    • Delivery type - Status of the queue delivery type
    • Status - Status of the queue
    • Messages count - Number of messages in the queue
    Monitor and discover the queues, filters queues, collect availability and statistical metrics.
    For a complete list of attributes of this monitor type, see:

    Monitor type:

    • Watch users

    Key metrics:

    • Delivery type - Status of the queue delivery type
    • Status - Status of the queue
    • Messages count - Number of messages in the queue

    Configure mailbox accounts, collect statistical metrics.


    For a complete list of attributes of this monitor type, see:

    Monitor type:

    • Top consumers

    Key metrics:

    • Top senders:
      • Message count - Messages sent by the user
      • Messages size - Size of messages sent by the user in MB
      • Average messages sent per hour
    • Top receivers:
      • Message count - Messages received by the user
      • Messages size - Size of messages received by the user in MB
      • Average messages received per hour
    • Top mailboxes:
      • Message count - Messages sent and received by the user
      • Messages size - Size of messages in MB

    Discover and configure the top resource consuming mailboxes and folders, top mail senders and receivers.

    For a complete list of attributes of this monitor type, see:


    Monitor type:
    • Server performance

    Key metrics:

    • IS client
    • Is mailbox
    • Is public
    • Database instances

    Discover and monitor PERFMON objects and attributes

    For a complete list of attributes of this monitor type, see:

    Monitor type:
    • Server components

    Key metrics:

    • Status - Reports whether the component is active or inactive

    Discover and monitor all the server components

    For a complete list of attributes of this monitor type, see:

    Monitor type:
    • System health

    Key metrics:

    • Mail flow - Gives a summary view of the health of the Exchange Server
    • Top mailboxes:
      • Message count - Messages sent by the user
      • Messages size - Size of messages sent by the user in MB
    • Replication- Discovers all replication activities and checks for errors
      • Message count - Messages sent by the user
      • Messages size - Size of messages sent by the user in MB
    • UM connectivity - Monitors if the connection to the Unified Messaging server is working
      • Current calls - Number of calls that are currently connected to the UM server
      • Latency - Measures time delay for UM connectivity
      • Operation status - Displays the operation status
      • Out bound SIP calls - Number of outgoing SIP calls from the UM server
    • Services health - Discovers all of Exchange Servers
      • Checks the service status
      • Checks if the required services are running for all roles
    • MAPI connectivity
    • Status - Reports the connectivity status
    • Errors - The exact errors for each connectivity instance
    • Latency - Measures time delay for mapi connectivity

    Monitor the Exchange Server system health

    For a complete list of attributes of this monitor type, see:

     

    Updates (RFEs)

    BMC PATROL for Microsoft Exchange Servers 6.1.00 provides the following updates:

    RFE idDescription
    QM001792444
    In Remote Exchange Server KM, filters are available to exclude or include queues from monitoring. Queues can be filtered based on the queue delivery type.
    QM001771320
    In Remote Exchange Server KM, filters are available to exclude or include databases from monitoring. Databases can be filtered based on the database state type.
    QM001769416
    Filters have been provided to disable monitoring of unmounted databases. Filtering based on the database status will remove the unwanted database instances.
    QM001725933
    All the monitor types and attributes supported by local monitoring are now available in remote monitoring.
    Related topics

    Known and corrected issues

    Downloading the installation files

    Planning

     

    3 Comments

    1. Cathi Biagi

       

      1. Shweta Patil

        Fixed. Could you please review this topic again?

        1. Cathi Biagi

           

    © Copyright 2005-2023 BMC Software, Inc. Use of this site signifies your acceptance of BMC’s Terms of Use . BMC, the BMC logo, and other BMC marks are assets of BMC Software, Inc. These trademarks are registered and may be registered in the U.S. and in other countries.