Integrating with ProactiveNet and Infrastructure Management

You can integrate with BMC ProactiveNet and BMC TrueSight Infrastructure Management to collect event data and perform the following functions:

Get events from ProactiveNet (or Infrastructure Management) and view metrics such as CPU utilization and memory utilization for those events.
Send events to ProactiveNet (or Infrastructure Management) while creating notifications.
Cross-launch from ProactiveNet (or Infrastructure Management) into BMC TrueSight IT Data Analytics (or IT Data Analytics).

The steps required for integrating with Infrastructure Management are the same as those required for integrating with ProactiveNet.

To see the features (or capabilities) supported with this integration, see the compatibility matrix at Integrating.

Related topics

Where to find more information

Integrating with TrueSight Presentation Server

Integrating with ProactiveNet and Infrastructure Management cells

If a problem occurs

Where to find troubleshooting information

Troubleshooting common issues

This topic contains the following information:

Before you begin

To integrate with Infrastructure Management, you need to ensure that Infrastructure Management is already registered with BMC TrueSight Presentation Server.

Key steps to an effective integration

The high-level steps involved in performing this integration and enabling the functions available with the integration are described in the following table:

Goal	High-level steps		Additional information
Get events	1	Configure a BMC ProactiveNet (or Infrastructure Management) server.	Configuring a BMC ProactiveNet (or Infrastructure Management) server
	2	Create a data collector.	Monitor using external configuration
	3	Perform a search to analyze the events retrieved and view metrics data for certain events.	Searching for events and viewing metrics data for certain events
Send events	1	Configure a BMC ProactiveNet (or Infrastructure Management) server.	Configuring a BMC ProactiveNet (or Infrastructure Management) server
	2	Create a saved search.	Managing saved searches
	3	Create a notification to log an event in BMC ProactiveNet (or Infrastructure Management).	Creating notifications

You can also cross-launch IT Data Analytics from BMC ProactiveNet (or BMC TrueSight Infrastructure Management). For more information, see Cross-launching from ProactiveNet (or Infrastructure Management).

Configuring a BMC ProactiveNet (or Infrastructure Management) server

Navigate to Administration > External Configurations.
Select BPPM Configuration on the list at the top-left of your screen.

Provide the following details:

Field	Instruction
Profile name	Provide a name to identify this external configuration.
Connection type	Select http or https depending on the connection type of the ProactiveNet (or Infrastructure Management) server that you want to configure. Note: If you select the https option, ensure that you import the self-signed certificate for ProactiveNet (or Infrastructure Management) into IT Data Analytics by using the following command: `keytool -``import` `-trustcacerts -alias <HostName-or-IP> -keystore $BMC_ITDA_HOME/jre/lib/security/cacerts -file <Certificate-Path>` where, `<HostName-or-IP>` refers to the host name or IP address of the computer on which ProactiveNet (or Infrastructure Management) is installed. `<Certificate-Path>` refers to the absolute path to the self-signed certificate of ProactiveNet (or Infrastructure Management).
BPPM Host name/IP	Provide the host name or the IP address to connect with the ProactiveNet (or Infrastructure Management) server that you want to configure. Note: If you provide a fully-qualified domain name or host name, ensure that it resolves to the same IP as that of the computer that hosts ProactiveNet (or Infrastructure Management).
BPPM Host Port	Provide the port number to connect with the ProactiveNet (or Infrastructure Management) server that you want to configure
User name	Provide the user name to connect with the ProactiveNet (or Infrastructure Management) server that you want to configure.
Password	Provide the password to connect with the ProactiveNet (or Infrastructure Management) server that you want to configure.
Get Cells	Click to retrieve all cells associated with the ProactiveNet (or Infrastructure Management) server that you want to configure.
Cell Names	This list appears when you click Get Cells. Select the cells from which you want to collect event data (or select all cells). By default, the cell name format can be pncell_hostName; for example, pncell_vw-ngp-qa02. Notes: You can retrieve event data and create a data collector for the selected cells only. When you click Get Cells, the following cells that are displayed by default are not supported for this integration: admin iac
Register for cross launch	(Optional) Select this check box to enable cross-launch from ProactiveNet (or Infrastructure Management) into IT Data Analytics.

Click Save.

Searching for events and viewing metrics data for certain events

After you create an external configuration and data collector to connect with the ProactiveNet (or Infrastructure Management) server, you can perform a search to retrieve the event data. You can analyze the event data in the search results.

Note

By default, the following fields are extracted from the ProactiveNet (or Infrastructure Management) event data:

mc_host
pn_object_id
pn_object_class_id
mc_parameter
severity
mc_incident_time
mc_arrival_time

You can modify the fields extracted by modifying the bppm.reader.index.slotNames property in the custom directory for the Collection Station. For more information, see Modifying the configuration files.

If all of the following fields exist in a particular data entry in the search results, you can view metrics data by clicking Show metrics to the left of the data entry.

pn_object_id
pn_object_class_id
mc_parameter

You can view the metrics chart in the section in which the timeline chart appears. You can toggle between the metrics chart and the timeline chart by clicking Show Timeline Chart and Show Metrics Chart , at the top-right corner of the chart that appears.

Tip

You can view metrics for events associated with the following core event slots on the ProactiveNet Operations Console (or the Infrastructure Management Console):

mc_host
mc_object
mc_object_class

When you click the Show metrics icon, you can view a chart containing values (metrics) over a certain time range for the parameter for which the event was raised. For example, you can view metrics data for CPU utilization, memory utilization, and so on. By default, the graph plots a time range of 24 hours before the event occurred and 30 minutes after the event occurred (if this data is available). The metrics chart remains available until you access metrics for the next ProactiveNet (or Infrastructure Management) event or you execute a new search.

Note

The metrics chart displays the graph for one metric at a time, because one event is associated with only one metric.

Cross-launching from ProactiveNet (or Infrastructure Management)

To enable cross-launch from BMC ProactiveNet Performance Management into BMC TrueSight IT Data Analytics, you must select the Register for cross launch check box when you are configuring a BMC ProactiveNet (or Infrastructure Management) server.

To cross-launch from BMC ProactiveNet (or Infrastructure Management)

On the BMC ProactiveNet Operations Console (or the Infrastructure Management Console), click Event Collectors on the left navigation pane.
On the right side of the window, click Tools Menu, select Launch into IT Data Analytics, and then select the host name of the IT Data Analytics server that is registered with BMC ProactiveNet (or Infrastructure Management). You see only those host names that were registered for cross-launch at the time of configuring the ProactiveNet (or Infrastructure Management) server
Provide the user credentials for logging on to IT Data Analytics.
You can see search results for the search query, HOST="hostName" for 30 minutes before and 30 minutes after the event time.
where, hostName refers to the host name associated with the event.

Tip

You can also cross-launch into IT Data Analytics from an event logged by using IT Data Analytics. To do this, under Event Collectors, navigate to the Details panel of an event, and then click the Show in BMC TrueSight ITDA URL for Object URI.

Where to go from here

Create data collectors to start collection of event data from ProactiveNet (or Infrastructure Management). For more information, see Monitor using external configuration data collector.

Add notifications on the event data collected and subsequently log events in ProactiveNet (or Infrastructure Management). For more information, see Creating notifications.

Create a host profile to inherit host-level tags and group access permissions of the host on which ProactiveNet (or Infrastructure Management) is installed, for use when creating data collectors. For more information, see Managing hosts.

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