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This section contains information about enhancements in version 2.1.00 of the BMC TrueSight IT Data Analytics product.

New authentication option

In addition to IT Data Analytics, you can now use BMC Atrium Single-Sign On for authentication of users. Using this authentication is recommended if you want to use IT Data Analytics in conjunction with BMC TrueSight Presentation Server.

For more information, see User authentication options.

With this support, user authorization is handled differently. The following table describes the changes in the user authentication approaches.

Version 2.0 and earlierVersion 2.1 and later
  • Users are mapped to both user groups and roles.
  • User groups are mapped with users only.
  • Users are mapped to user groups.
  • User groups are mapped to roles.
For more information, see Managing user authentication.

INTEGRATION ENTERPRISE READY

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Internationalization support

The IT Data Analytics product has been tested on operating system platforms and browsers in the following languages. Additionally, you can collect and search data in these languages:

  • English
  • French
  • German
  • Simplified Chinese

Thus, the product supports the following capabilities:

  • Install the product on non-English operating systems.
  • Access the product on non-English browsers.
  • Collect and search non-English data.

To see the list of capabilities available in the supported languages, see Language information.

To collect data in one of the preceding languages, while creating the data collector or data pattern, you need to specify the correct language by using the Date Locale setting.

ENTERPRISE READY

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Create dashlets on the TrueSight console

With version 2.1.00, you can create IT Data Analytics dashlets in BMC TrueSight Presentation Server (on the TrueSight console).

This feature requires you to first configure BMC Atrium Single Sign-On in IT Data Analytics.

The following table provides links that you can to understand the dashlets creation process.

GoalResource
Learn how to create dashlets Configuring an IT Data Analytics dashlet in TrueSight Presentation Server 10.1
Learn how to configure Atrium Single-Sign OnDeploying IT Data Analytics with BMC Atrium Single Sign-On

ANALYTICS INTEGRATION 

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Easy data pattern creation

Version 2.1.00 provides you the capability of creating a data pattern by using a simple wizard that automatically identifies the:

  • Date format – Based on which the date and time string is extracted.
  • Overall pattern – Based on which the fields are extracted.

To create the data pattern, you need to run the wizard and provide sample data from your data file. The wizard automatically detects the date format based on the sample data. You can even customize this format. After looking at the date format, you can choose to directly save the data pattern or perform advanced field extraction. For more information, see Creating data patterns.

Editing and cloning of data patterns is supported in the same way as previous versions of the product. For more information, see Editing or cloning data patterns.

DATA COLLECTION EASE OF USE

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New operating system support

This release supports a new operating system, Red Hat Enterprise Linux 7.1 x86-64 for installing and using the product.

For more information, see System requirements.

ENTERPRISE READY

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Secure SMTP support

Email data transferred between the IT Data Analytics server and SMTP server can be encrypted using encryption protocols such as SSL and TLS.

For more information, see Setting up emails.

SECURITY ENTERPRISE READY

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Enabling data collection continuity

You can now enable redundancy for data collection by including the Collection Stations in one common pool.

Redundancy can help in scenarios where the Collection Station goes down or fails for some reason. In such a scenario, the Collection Agents communicating with that Collection Station are redirected to the other Collection Stations operating in the same pool.

Thus, redundancy can minimize losing data mid-way when the Collection Station goes down. For more information, see Data collection redundancy.

DATA COLLECTION

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Comparing results

You can now compare search results not only across different time contexts, but also against a different search query.

Also, the UI for comparing results has been simplified for a better user experience.

You can compare results in the following ways:

  • Specify a different search query and compare results for the same time context but against a different search query.
  • Select a compare option to compare results across different time contexts, but against the same search query.
  • Specify a different search query and select a compare option to compare results across both different time contexts and different search queries.

For more information, see Comparing results.

ANALYTICS SEARCH EASE OF USE

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Collecting all kinds of Windows events

You can now collect all kinds of events (or logs) configured in your Windows environment. This means while creating the data collector, you can select all the log types that you want to collect and analyze. Note that to be able to collect all kinds of events, you need to use version 2.1.00 of the Collection Station (or Collection Agent). If you continue to use an Agent from an earlier version, then you can only collect the Application, Security, and System logs.

You can collect events both locally and remotely. To enable remote event collection, you need to perform some configuration steps. These steps vary as compared to the earlier release and based on other factors such as, whether you want to use a Windows or Linux computer as your collection host. For more information about the various factors and the configuration steps, see Configurations required before collecting Windows events.

DATA COLLECTION

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Capability for collecting log4j output into IT Data Analytics

You can collect log4j output directly into IT Data Analytics over the TCP or UDP protocol.

To do this, you need to add the SyslogAppender in the log4j .properties file that you want to collect and then create the Receive over TCP/UDP data collector.

For more information, see Use case for sending log4j output directly into IT Data Analytics.

DATA COLLECTION

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New field types

You can use the following new field types to save decimal floating point field values.

  • DOUBLE
  • FLOAT

This feature can help you run statistical operations such as finding the minimum (or smallest) value, maximum (or largest) value, average of values, and so on. This can done by running statistical search commands such as stats and timechart.

These field types can be assigned at the time of planning the fields that you want to extract, at the time of creating a data pattern.

For more information, see Understanding field types.

  DATA COLLECTION ANALYTICS

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Search tools

While specifying the search criteria, you can use search tools for selecting certain default fields and the tags present in the system. This capability helps you search more effectively and find exactly what you are looking for without knowing the exact search syntax.

Additionally, this capability simplifies your search syntax and avoids the need for specifying a long and complex search string (especially while running search commands).

Note: Search tools do not provide a way of changing any search settings like changing the number of results per page or changing the maximum number of results to export.

For more information, see Filtering your search results.

SEARCH EASE OF USE

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Saved searches available as search suggestions

On the Search page, as you type your search query, you can see a list of type-ahead search suggestions.

These suggestions are automatically generated based on the most frequently run searches which includes:

  • Saved searches: Top five most frequently run saved searches.
  • History: Top five most recently regular searches.

For more information, see Type-ahead search suggestions.

SEARCH EASE OF USE

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Search performance improvements

Compared to previous releases search command combinations listed in the following table produce better results. Earlier, these search command combinations produced results that were limited to a particular value. This value is determined by the value of the search.events.fetch.limit property located in the searchserviceCustomConfig.properties file.

For more information, see Modifying the configuration files.

The following table provides search command combinations that produce better results:

Search command combinationsExample search queries

The filter command succeeded by one or more of the following commands:



* | filter isNotNull(ResponseSize) |
filter match(RequestType,"GET")|
filter regex(ClientIp, "10\.1\.1\..*")
* | filter isNotNull(ResponseSize) |
filter match(RequestType,"GET") |
top limit=10 RequestType by ClientIp
* | filter match(RequestType,"POST") |
timechart span=10m count(RequestType),
sum(ResponseSize), avg(ResponseSize) by ClientIp
* | filter isNotNull(ResponseSize) | stats count(RequestType)
* | filter regex(ClientIp, "10\.1\.1\..*") |
extract field=".*flower_store/(?<Screen>\w+).*" |
filter isNotNull(itemId)

The extract command succeeded by one or more of the following commands when the extracted field is not used in the subsequent commands:

* | extract field=".*flower_store/(?<Screen>\w+).*" |
filter match(product_id,"AV-CB-01")
* | extract field=".*Mozilla/(?<MozillaVersion>\w+).*" |
stats count(category_id) as Count, sum(bytes) as TotalBytes by response
* | extract field=".*flower_store/(?<Screen>\w+).*" |
filter ISNOTNULL(response) |
timechart span=10m count(response) by item_id
* | extract field=".*flower_store/(?<Screen>\w+).*" | 
filter ISNOTNULL(response) | rare limit=10 HOST by item_id

SEARCH ANALYTICS

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Tabular search results

In addition to the Text View and Chart View, a new Table View is available, that displays search results in the table format. In the Table View, each column in the table represents a field, while each row represents the individual record (or event) categorized into columns based on fields.

This capability enables you to read and understand your data better. It also enables you to easily identify important portions of the data represented in the form of fields. Furthermore, you can control the number of fields (represented as columns) that must be displayed in the table. You can even resize the columns, add particular portions of the data to your search criteria and, add field names to the Filters panel.

For more information, see Viewing and understanding search results.

SEARCH EASE OF USE

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Search command enhancements

The timechart command supports the as parameter.

The as parameter can be used for renaming a field with an alternate field name (an alias).

SEARCH

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Notification trigger options

While creating notifications, you can provides script paths as your notification destination. Each time the condition for sending a notification is met (for example, Number of results > 100), the script is run. The notification is sent based on the script. The script must contain the instructions to send the notification.

For more information, see Creating notifications.

INTEGRATION NOTIFICATIONS

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Notifications with multiple conditions

This feature allows you to select multiple saved searches and define a condition for each saved search.

This condition defines the number of results based on which the alert is triggered.

Furthermore, you can define a high-level condition (operation) by which all the conditions (AND operation) or either of the conditions (OR operation) must be used to decide whether the alert must be triggered.

Notes

  • This feature is only applicable for configuring alerts and not reports.
  • The Administration > Notifications page no longer displays information regarding the saved search, search string, and the number of results configured while creating a notification.

For more information, see Creating notifications.

NOTIFICATIONS

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CLI command enhancements

As an Administrator, CLI commands can help you perform maintenance and operational tasks quickly and easily, without using the product Console.

At a high level, this version provides a list of new commands that help you achieve tasks related to data collection, data collection redundancy, user management, and configuring the Atrium Single Sign-On server.

The following table describes the new commands available:

CommandCan be used to...
applycollectionprofilestohost

Associate one or more collection profiles with a host.

Enables you to automatically create data collectors based on the templates included in the collection profiles.

movecomponents

Move a Collection Station in or out of the ITDAPool.

Enables you to control and administer the Collection Stations to be included or excluded from the pool while applying data collection redundancy.

transferownership

Move objects created from one user to another user with the same (or higher) role.

Enables you to easily transfer ownership of various objects to the user expected to replace the user to be deleted.

enablesso

Configure the BMC Atrium Single-Sign On server after an upgrade; also helps you move users (along with associated user groups) existing in IT Data Analytics to Atrium Single Sign-On.

If you find that some users are not moved successfully, then you can use the transferownership command to move objects owned by that user to another user in Atrium Single Sign-On.

Enables you to move to Atrium Single Sign-On as your authentication mechanism after an upgrade.

ENTERPRISE READY AUTOMATION

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Usability improvements

This version provides various UI enhancements that are aimed at:

  • Simplifying the UI
  • Improving usability

These enhancements are listed as follows:

  • The UI for creating a notification has been improvised to make it more simple and intuitive.
  • The columns on the Administration > Data Collectors are arranged differently to improve the user experience. Also, this page provides the following additional functions:
    • See the list of tags (with corresponding values) for each data collector.
    • Search data collectors by tags.
    • Refresh the list of data collectors to see the latest updates.
    • Delete multiple data collectors in one go.
  • The Receive over TCP/UDP (Syslog etc) data collector is renamed to Receive over TCP/UDP. Also, by default, the data pattern for this data collector is set to Free Text without Timestamp.

  • You can rename and delete the default dashboard page. Also, the default dashboard is now available to custom users. Earlier, the default dashboard was only available to default users – super admin, app admin, and troubleshooter.
  • While deleting a user, you can choose to transfer ownership of objects owned by the user to another existing user.

EASE OF USE

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