Support for third-party products
To receive full support for a BMC product, you must have that product installed in a supported environment, as specified in the BMC product documentation. If a third-party vendor cancels support for one of its products (such as an operating system or subsystem), and that third-party product integrates or interacts with the BMC product you have licensed, you must upgrade to a supported version of that third-party product before BMC Customer Support can provide you with support for the affected BMC product. For further information, see
BMC's product support policy.
Before installing PATROL for Citrix XenServer, verify that the target computer meets the following installation requirements:
Resource | Requirements |
|---|---|
Operating systems (for PATROL Agent only) |
Notes
|
Applications managed by BMC PATROL for Citrix XenServer |
|
| Java Runtime Environment | Oracle Java version 8.x Note: For the latest announcement on BMC’s Java Support policies for TrueSight monitoring solutions, see
Java support for TrueSight monitoring solutions
|
PATROL products | MultiExcerpt named PA requirement was not found -- Please check the page name and MultiExcerpt name used in the MultiExcerpt-Include macro |
Ports | If you are installing an Agent or console with BMC PATROL for Citrix XenServer, you must specify the port number to connect to all the agent computers. The default port number is 3181. |
Note
BMC products are certified for use on supported operating system versions. BMC does not explicitly test for OS patches/updates that are released after a BMC product is released.
BMC products should work fine with minor updates to these supported operating systems. For assistance, please contact BMC Customer Support.
Overview
Content Tools
Apps
Reporter Replacement
com.bmc.atlassian.bmc-util-plugin-2.section.label
Tasks