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BMC TrueSight Operations Management Reporting 10.0

All versions
 
Release notes and notices
updated 02 Feb
Planning
 

Concepts, architecture, deployment, planning, and system requirements.

Installing
 

Information about installing the product and migrating product data.

Upgrading
 

Upgrade process, migration, and configuration.

Troubleshooting
 

Issues resolution, error messages, logs, and contacting Support.

Using
 

Interface descriptions, using the product.

Administering
 

Security, system administration, maintenance.

Developing
 

Development interfaces and toolkits.

Integrating
 

Integrations with other products.

FAQs and additional resources
This topic provides information that supplements the BMC TrueSight Operations Management Reporting documentation. It contains the following sections:

Frequently asked questions

This following FAQs provide answers to frequently asked questions (FAQs) about Operations Management Reporting.

Frequently asked questions about the documentation

 Where do I find rebranding related information?

The product name has been changed from BMC ProactiveNet Performance Management Reporting to BMC TrueSight Operations Management Reporting.

The following list describes what has been changed at a high level:

  • Installation screens are updated to reflect BMC TrueSight Operations Management Reporting.
  • Default installation directory name is changed to TrueSightOperationsManagementReporting.
  • Service name is updated to BMCTrueSightOperationsManagementReportEngine.
  • the bppmr_config command line utility is updated to TrueSightInfrastructureManagement_config.
  • Universe name is updated to TrueSight_DataMart.lcmbiar.
  • The create_BPPMR_user_tablespaces.sql script is renamed to create_TrueSightOperationsManagementReporting_user_tablespaces.sql.
 Where do I find release note information?

The following table describes where you can find information previously provided in release notes.

Type of information

Found here in

New features (enhancements) and other information

10.0.00 enhancements

  • Issues corrected by the base release and its service packs and patches
  • Issues that are currently open

Known and corrected issues

 Where can I find technical bulletins?

Technical bulletins contained information delivered after a product was released, often in conjunction with a service pack or patch for that release.

Where to find information previously provided in a technical bulletin

Type of technical bulletin

Found here in

Contents of a service pack or patch and instructions particular to it

Other information

Placed in context throughout this space, but listed and linked to in Release notes and notices.

 Where do I find information that was previously published as a flash bulletin?

Flashes contained urgent information about product issues and were delivered after a product is released. On docs.bmc.com, flashes are delivered in a topic under Release notes and notices. If this topic does not exist for a given product release, no urgent issues have been discovered for that release.

 Is all the content for BMC TrueSight Operations Management Reporting in this space?

Most of the documentation for BMC TrueSight Operations Management Reporting 10.0 is added in this space. However, the spaces for the related products are:

  • BMC Reporting Foundation
  • BMC TrueSight Infrastructure Management
 I’d like a PDF of just selected information. How can I get that?

The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space.  

Creating PDF and Word exports

You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

To export to PDF or Word

  1. From the Tools menu in the upper-right, select a format:
    • Export to Word to export the current page to Word format
    • Export to PDF to export the current page or a set of pages to PDF
  2. If exporting to PDF, select what template you want to use:
    • Simple to export a lightweight PDF with no cover, table of contents, or index.
      By default, the Simple template only exports the current page.
    • Standard to export a traditional PDF with a cover, table of contents, and index.
      By default, the Standard template exports the current page and all child pages.

XML and HTML exports

If you require an export in XML or HTML format, contact us.

 

Depending on the number of topics included in the export, it might take several minutes to create the PDF. Once the export is complete, you can download the PDF.

Additional resources from BMC

The following BMC sites provide information outside of the TrueSight Operations Management Reporting documentation that you might find helpful:

Support information

This topic contains information about how to contact Customer Support and the support status for this and other releases.

Contacting Customer Support

If you have problems with or questions about a BMC product, or for the latest support policies, see the Customer Support website at https://www.bmc.com/support/support-central.html. You can access product documents, search the Knowledge Base for help with an issue, and download products and maintenance.

If you do not have access to the web and you are in the United States or Canada, contact Customer Support at 800 537 1813. Outside the United States or Canada, select your country at Contact BMC to view local Support Contacts.

Support status

As stated in the current BMC Product Support Policy, BMC provides technical support for a product based on time rather than number of releases. For subscription-based product support, see the BMC Software Subscription Services Support policy.
 To view the support status for this release, see the BMC TrueSight Operations Management Suite page.

PDFs

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