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You cannot directly upgrade to BMC TrueSight Infrastructure Management Server 9.6.00 from BMC ProactiveNet Server 8.6.xx. To upgrade to BMC TrueSight Infrastructure Management Server 9.6.00, perform the following steps:

  1. Upgrade to BMC ProactiveNet version 9.0 or 9.5 with the latest patch or Service Pack.

    For information about upgrading BMC ProactiveNet version 8.6.02.xx or 9.0.xx to 9.5.00, see Upgrading BMC ProactiveNet Server 8.6.02.xx or 9.0.xx to 9.5.00 on Microsoft Windows or Upgrading BMC ProactiveNet Server 8.6.02.xx or 9.0.xx to 9.5.00 on Solaris or Linux.
  2. Upgrade to BMC TrueSight Infrastructure Management version 9.6.00.
    For information about upgrading BMC ProactiveNet version 9.0.xx or 9.5.xx to 9.6.00, see Upgrading BMC ProactiveNet Server 9.0.xx or 9.5.xx to Infrastructure Management Server on Microsoft Windows or Upgrading BMC ProactiveNet Server 9.0.xx or 9.5.xx to Infrastructure Management Server on Solaris or Linux.
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