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The Infrastructure Management administrator console allows you to modify the BMC TrueSight Infrastructure Management Server and the Integration Service network management areas by adding or deleting users, groups, monitored devices, applications, and services, or changing event notifications and thresholds. You can also manage supported infrastructure components and service models. The administrator console also provides access to event management policies, the dynamic data editor, and the services editor.

A local administrator console is automatically installed when the BMC TrueSight Infrastructure Management Server is installed. You can also install a remote administrator console on a computer other than the BMC TrueSight Infrastructure Management Server host. For installation instructions, see Installing Infrastructure Management administrator console on remote computers. For information about launching and using the administrator console, see Getting started with the Infrastructure Management administrator console.

Navigating the administrator console

The Administrator Console has two main tabs:

  • Administration – use this tab for general administration of user accounts and other Infrastructure Management administration tasks, working with event management policies, working with dynamic data using the Dynamic Data Editor, and administering the Infrastructure Management infrastructure, such as the Integration Services and cells.
  • Services Editor – use this tab to edit services. This tab provides service editing functionality only; it does not display service impact or CI status. That functionality is provided by the operator console.

Administration tab

The Administration tab includes the following sub-tabs, identified by these icons:
— General Administration
— Event Management Policies
— Dynamic Data Editor
— Infrastructure Management

Menu options change depending on which tab you have selected.

Services Editor tab

The Services Editor tab of the administrator console is the view that service managers, service administrators, and IT operations staff use to view service models. Service managers can view the service models that represent a company’s business services. Service models are created by organizing service model components into hierarchical relationships that can then be navigated by operators and service managers from the Services Editor tab in the BMC Proactive administrator console or in the operator console.

In the Services Editor tab, a service manager or operator can see whether a service model component consumes the services of another service model component (consumer) or whether it provides service to another component (provider).

From the service model component, IT operations staff can view and manage the underlying events in the operator console. For more information, see Working with Infrastructure Management.

For more information about using the administrator console to view services models, see Getting started with the Infrastructure Management administrator console.