With Infrastructure Management Application Diagnostics, you can capture and view detailed availability and performance data for events that exceed defined thresholds.
Infrastructure Management Application Diagnostics pinpoints, captures, and communicates the root cause of application problems for a specific transaction. The Application Diagnostics agents are lightweight software agents that are deployed on Java EE or .NET application servers. Their primary role is gathering diagnostic data on application transaction performance, execution, and errors. These agents are based on the BMC AppSight Black Box patented technology and provide deep application diagnostics for inclusion in application root cause analysis.
To enable Infrastructure Management Application Diagnostics, ensure that the Infrastructure Management environment includes the following components:
- Infrastructure Management integration with BMC AppSight and supported components
- Infrastructure Management basic event rule definitions based on static or dynamic thresholds. Follow the instructions listed at Adding a basic event rule type.
Ensure that the following options are set:- On the Add Event Rule (Page 1/3) screen, select Basic Event Rule, if not already selected.
- On the Add Event Rule (Page 2/3): Select Event/Monitor/Severity Information screen, on the Event tab of the Severity/State Filter section, select Open. Each time an Event is opened, clear all other selections.
- In the Run Agent Diagnostics list, select Application Diagnostics and click Add.
- Infrastructure Management integration with BMC AppSight and supported components.
When an event exceeds a threshold, Infrastructure Management retrieves details from the BMC AppSight Server and presents the information in the Infrastructure Management Application Diagnostics window (a specialized Detailed Diagnostics window).
For example, when a transaction is slow or incomplete, an event is generated. A Detailed Diagnostics icon is displayed beside the event in the Operations Console. Click the icon to open the Application Diagnostics summary window.
The Application Diagnostics summary window contains the following statistical data from the BMC AppSight Server:
Infrastructure Management Application Diagnostics summary attributes
| Attribute | Description |
|---|---|
| Number of captured invocations | Number of invocations, or entry points, captured for this event |
| Slowest invocation | Name of the slowest captured invocation. If the invocation name is truncated, the full name is displayed in a tool tip over the name. |
| Number of application exceptions | Number of application Java exceptions in the captured invocations |
| Most common exception | Name of the most common Java exception among the captured invocations. If the exception name is truncated, the full name is displayed in a tool tip over the name. |
| Technology breakdown | Pie chart that represents the percentage of time occupied by each technology for the captured invocations. See Infrastructure Management Application Diagnostics invocation tree for a list of the technologies that can be displayed. |
Click the link at the bottom of the Application Diagnostics summary window to view details about captured invocations.
To know about information that is displayed in Infrastructure Management Application Diagnostics for BMC PATROL integration, see Application Diagnostics for BMC PATROL.
To know about information that is displayed by Infrastructure Management Application Diagnostics for a BMC TM ART integration Application Diagnostics for BMC TM ART.
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