Installing in a single-server environment

This topic provides the instructions for performing a wizard-based installation of the product in a single-server environment:

To perform a typical installation

1. Start the installation program by running the setup (for Windows) or setup.bin (for Linux) file. Click Next.
2. Read the license agreement and agree to the terms. Click Next.
3. Select Typical Setup and click Next.
4. The directory location defaults the following:
   
   • Windows: C:\Program Files\BMC Software\TrueSight\ITDA. 
   • Linux: /opt/bmc/TrueSight/ITDA
   You can change the destination directory by clicking Browse. Click Next to display the BMC TrueSight IT Data Analytics Settings screen.
   
5. Perform the following information depending on your platform and click Next.
   
   • Windows: Pin the product to your Start menu, and start the product services immediately after the installation is complete.  
   • Linux: Start the product services immediately after the installation is complete. 
   The Installation Preview screen is displayed, providing information about the features to be installed, the total disk size, the destination directory, and so on.
6. Click Install to start the installation.
   
7. (Optional) Click View Log to see the installation log.

8. To exit the installation program, click Done.
   By default, the following environment variable pointing to the product installation path is automatically set:

   
   

   Windows	Linux
   %BMC_ITDA_HOME%	$BMC_ITDA_HOME

To perform a custom installation

1. Start the installation program by running the setup (for Windows) or setup.bin (for Linux) file. Click Next.
2. Read the license agreement and agree to the terms. Click Next.
3. Select Custom Setup and click Next.  

4. Select one or more of the components that you want to install, and then click Next.
   

5. Provide details for each of the following components listed in the following table; when you are finished, click Next.

   The components are listed in the same sequence as the installer screens that appear if you select all of the components.

   For more information about the ports supported, see Communication ports and protocols.

    Component details

   
   

   Component	Field	Description
   Indexer	Host	Host name of the computer where you want to install the Indexer. The default is your local host name.
   	Port	Port number of the computer where you want to install the Indexer. The default is 9300.
   Configuration Database	Host	Host name of the computer where you want to install the configuration database. The default is your local host name.
   	Port	Port number of the computer where you want to install the configuration database. The default is 9999.
   Collection Station	Collection Host (Agent)	Name of the collection station as it must be displayed under the Administration > Hosts tab.
   	HTTP Service
   	Bind Address	The HTTP service bind address that the Collection Agent and the Console Server must use to connect with the Collection Station. The default is 0.0.0.0.
   	Bind Port	The HTTP service bind port number that the Collection Agent and the Console Server must use to connect with the Collection Station. The default is 8080.
   	Payload Service
   	Bind Address	The Payload Service bind address that the Collection Station must use for listening to incoming data. The default is 0.0.0.0.
   	Bind Port	The Payload Service bind port number that the Collection Station must use for listening to incoming data. The default is 41414.
   Console Server and Search	Host	Host name of the computer where you want to install the Console Server and the Search component. The default is your local host name.
   	Port	Port number of the computer where you want to install the Console Server and the Search component. The default is 9797.

6.  The directory location defaults the following:
   
   • Windows: C:\Program Files\BMC Software\TrueSight\ITDA. 
   • Linux: /opt/bmc/TrueSight/ITDA
   You can change the destination directory by clicking Browse. Click Next to display the BMC TrueSight IT Data Analytics Settings screen.
7. Perform the following information depending on your platform and click Next.
   
   • Windows: Pin the product to your Start menu, and start the product services immediately after the installation is complete.  
   • Linux: Start the product services immediately after the installation is complete. 
   The Installation Preview screen is displayed, providing information about the features to be installed, the total disk size, the destination directory, and so on.
8. Click Install to start the installation.
   
9. (Optional) Click View Log to see the installation log.

10. To exit the installation program, click Done.
    

    By default, the following environment variable pointing to the product installation path is automatically set:

     

    Windows	Linux
    %BMC_ITDA_HOME%	$BMC_ITDA_HOME

    
    

Getting and applying the product license

When you install the product, a default license gets installed which is valid for 30 days from the date of installation. 

To continue using the product after 30 days

1. Get the license by contacting BMC Support.
   
2. Apply the license by copying the LicenseKey to the location where the product is installed (for example, %BMC_ITDA_HOME%). You need to overwrite the license file that already exists.
   
3. Re-start the BMC TrueSight IT Data Analytics server. For more information, see Starting or stopping product services.

Where to go from here

After you install the product, proceed as follows:

Access the product by using the Start menu.

Start or stop product services.

Enable security for the data flow channels and the user inputs that you provide on the product interface, or configure your email setting. For more information, see Configuring after installation.

Related topics

Installing silently

Common troubleshooting issues