Use the System information and licenses page to view basic information about the state of the Aggregation Server for diagnostic and monitoring purposes, such as the status of key services, network parameters, and the software version.
System information and licenses page
The status of key Aggregation server services
Each service can be in one of several states, including OK and Failed.
|Version information||The version number and installation date of the system images installed on this appliance (namely, rescue, system1, and system2)|
|The following information about the network parameters of this Aggregation Server instance:|
You can also download diagnostic and registration files and report problems to BMC from this page.
In the Action menu, select one of the following commands:
|Download diagnostic||In the event of a system issue, it might be necessary to provide BMC Customer Support with a diagnostic snapshot of your Aggregation Server.|
|Download extended diagnostic||Extended diagnostics files contain more detail than the standard diagnostic file, including a large quantity of profiling data. The Aggregation Server needs more time to generate extended diagnostic files. In general, extract an extended diagnostics file only at the request of a BMC Customer Support representative.|
|Download registration information|
Identifies your instance of the Aggregation Server.
Diagnostic files are downloaded as a .zip file.
After the license file is uploaded, this device automatically restarts. The current session will be terminated.
From the Action menu, select Contact BMC Customer Support.