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You can verify that the BMC Application Diagnostics Agent for .NET installation was successful, and that the Agent for .NET was invoked, by reviewing the log files created during installation. For assistance with issues that you cannot solve, contact BMC Support.

To review the installation logs

  1. Open the agentinstaller_install_log.txt file, located in the %temp% folder.
  2. In the log, verify whether any error messages were reported. If there are no error messages, the installation was successful.
  3. In the Diagnostics tab of BMC Application Management Console, verify that data collection from the Agent has begun.

Where to go from here

Log on to the BMC Application Management Console.

Configure BMC Application Diagnostics Portal in BMC Application Management Console, if you haven't already done so.

Related topics

Troubleshooting application diagnostics

Known and corrected issues