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    BMC TrueSight App Visibility Manager products

    This space contains information about the following BMC TrueSight App Visibility Manager products:

    • BMC Real End User Experience Monitoring and Analytics 2.7.x
    • BMC Application Diagnostics 2.6.x
    • BMC Application Management Console 2.7.x
    • BMC TrueSight End User Monitor 4200 Series 6.7
    • BMC Real End User Experience Hardware Collector 4200 Series 6.7
    • BMC Synthetic Transaction Execution Adapter 2.6.x, which is part of Borland Silk Performer Synthetic Transaction Monitoring for BMC Software 15.5

    These products are available individually or with the BMC TrueSight Operations Management Suite .

    This space also provides information about version 2.7.x of the BMC Application Performance Management as a Service offering, which includes:

    • BMC End User Experience Management as a Service
    • BMC Application Diagnostics as a Service

     
    Release notes and notices
    updated 13 Oct

    This section provides information about what is new or changed in this space, including urgent issues, documentation updates, maintenance releases, service packs, and patches. 

     

    Tip

    To stay informed of changes to this space, place a watch on this page.

    The following table lists the product and documentation changes for this release:

    Date

    Title 

    Summary 

    2016-Oct-102.7.02: Feature Pack 2Describes the new features and enhancement in this release.

    Click here to create a PDF version of the 2.7.02 release notes. This PDF includes enhancements, new features, known and corrected issues, and support information.
    2016-Oct-5Withdrawn support for the Synthetic End User Experience Monitoring plug-in

    Describes the Synthetic End User Experience Monitoring plug-in removal from TrueSight App Visibility Manager v2.7.

    If you are using Synthetic End User Experience Monitoring plug-in v2.x and want to continue using Synthetic transaction monitoring, contact BMC Customer Support immediately.

    2016-Jun-29Changes to the way you access online help

    The online help system has been updated and the older help system will be retired. After July 1, 2016, online help from your product and version will no longer return a specific product page, but will redirect to a general search page.

    2015-Dec-25Deprecated support for Diagnostics Agent for .NET on Windows 2003Describes a change in third-party software support.
    2015-Nov-262.7.01: Feature Pack 1 for BMC Application Diagnostics

    Describes the new features and enhancement in this release.

     

    Click here to create a PDF version of the 2.7.01 Feature Pack 1 release notes.

    This PDF includes enhancements, new features, known and corrected issues, and support information.

    2015-Aug-282.7.01: Service Pack 1Describes the new features and enhancement in this release.

    Click here to create a PDF version of the 2.7.01 Service Pack 1 release notes. This PDF includes enhancements, new features, known and corrected issues, and support information.

    2015-May-29

    2.7.00 enhancements

    Describes the new features and enhancement in this release.

    Click here to create a PDF version of the 2.7.00/6.7.00 release notes. This PDF includes enhancements, new features, known and corrected issues, and support information.

    Tip

    Ready-made PDFs are available on the PDFs page. You can also create a custom PDF.

     Click here to see the steps.

    The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space.  

    Creating PDF and Word exports

    You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

    To export to PDF or Word

    1. From the Tools menu in the upper-right, select a format:
      • Export to Word to export the current page to Word format
      • Export to PDF to export the current page or a set of pages to PDF
    2. If exporting to PDF, select what template you want to use:
      • Simple to export a lightweight PDF with no cover, table of contents, or index.
        By default, the Simple template only exports the current page.
      • Standard to export a traditional PDF with a cover, table of contents, and index.
        By default, the Standard template exports the current page and all child pages.

    XML and HTML exports

    If you require an export in XML or HTML format, contact us.

     

    Related topics

    Known and corrected issues

    Downloading the installation files for Real End User Experience Monitoring

    License entitlements

     

     

     

    Planning
     

    Concepts, architecture, deployment, planning, and system requirements.

    Installing
     

    Information about installing the product and migrating product data.

    Upgrading
     

    Upgrade process, migration, and configuration.

    Troubleshooting
     

    Issues resolution, error messages, logs, and contacting Support.

    Using
     

    Interface descriptions, using the product.

    Administering
     

    Security, system administration, maintenance.

    Developing
     

    Development interfaces and toolkits.

    Integrating
     

    Integrations with other products.

    FAQs and additional resources
    This topic provides information that supplements the BMC Real End User Experience Monitoring 2.7 documentation, and contains the following sections:

    Frequently asked questions

    This section provides answers to some frequently asked questions (FAQs) about the component products that comprise BMC TrueSight App Visibility Manager 2.7. 


     Where do I find release note information?

    The following table describes where you can find information previously provided in release notes.

    Type of information

    Found here in

    New features (enhancements) and other information

    2.7.00 enhancements

    • Issues corrected by the base release and its service packs and patches
    • Issues that are currently open

    Known and corrected issues

    Downloading the installation files
    Support informationSupport information
     Where can I find technical bulletins?

    Technical bulletins contained information delivered after a product was released, often in conjunction with a service pack or patch for that release.

    Where to find information previously provided in a technical bulletin

    Type of technical bulletin

    Found here in

    Contents of a service pack or patch and instructions particular to it

    Other information

    Placed in context throughout this space, but listed and linked to in Documentation updates and Technical bulletins

     Where do I find information that was previously published as a flash bulletin?

    Flashes contained urgent information about product issues and are delivered after a product is released. On docs.bmc.com, this information is delivered in a Flashes topic, under Release notes and notices. If this topic does not exist for a given product release, no urgent issues have been discovered for that release.

    Additional resources from BMC

    The following BMC sites provide information outside of the BMC Real End User Experience Monitoring 2.7 documentation that you might find helpful:

    Other useful site

    The following site also provides information that you might find helpful:  Playlist of BMC Application Management videos on YouTube

    PDFs

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