BMC TrueSight App Visibility Manager products

This space contains information about the following BMC TrueSight App Visibility Manager products:

  • BMC Real End User Experience Monitoring and Analytics 2.7.x
  • BMC Application Diagnostics 2.6.x
  • BMC Application Management Console 2.7.x
  • BMC TrueSight End User Monitor 4200 Series 6.7
  • BMC Real End User Experience Hardware Collector 4200 Series 6.7
  • BMC Synthetic Transaction Execution Adapter 2.6.x, which is part of Borland Silk Performer Synthetic Transaction Monitoring for BMC Software 15.5

These products are available individually or with the BMC TrueSight Operations Management Suite .

This space also provides information about version 2.7.x of the BMC Application Performance Management as a Service offering, which includes:

  • BMC End User Experience Management as a Service
  • BMC Application Diagnostics as a Service

 
Release notes and notices
updated 13 Oct

This section provides information about what is new or changed in this space, including urgent issues, documentation updates, maintenance releases, service packs, and patches. 

 

Tip

To stay informed of changes to this space, place a watch on this page.

The following table lists the product and documentation changes for this release:

Date

Title 

Summary 

2016-Oct-102.7.02: Feature Pack 2Describes the new features and enhancement in this release.

Click here to create a PDF version of the 2.7.02 release notes. This PDF includes enhancements, new features, known and corrected issues, and support information.
2016-Oct-5Withdrawn support for the Synthetic End User Experience Monitoring plug-in

Describes the Synthetic End User Experience Monitoring plug-in removal from TrueSight App Visibility Manager v2.7.

If you are using Synthetic End User Experience Monitoring plug-in v2.x and want to continue using Synthetic transaction monitoring, contact BMC Customer Support immediately.

2016-Jun-29Changes to the way you access online help

The online help system has been updated and the older help system will be retired. After July 1, 2016, online help from your product and version will no longer return a specific product page, but will redirect to a general search page.

2015-Dec-25Deprecated support for Diagnostics Agent for .NET on Windows 2003Describes a change in third-party software support.
2015-Nov-262.7.01: Feature Pack 1 for BMC Application Diagnostics

Describes the new features and enhancement in this release.

 

Click here to create a PDF version of the 2.7.01 Feature Pack 1 release notes.

This PDF includes enhancements, new features, known and corrected issues, and support information.

2015-Aug-282.7.01: Service Pack 1Describes the new features and enhancement in this release.

Click here to create a PDF version of the 2.7.01 Service Pack 1 release notes. This PDF includes enhancements, new features, known and corrected issues, and support information.

2015-May-29

2.7.00 enhancements

Describes the new features and enhancement in this release.

Click here to create a PDF version of the 2.7.00/6.7.00 release notes. This PDF includes enhancements, new features, known and corrected issues, and support information.

Tip

Ready-made PDFs are available on the PDFs page. You can also create a custom PDF.

 Click here to see the steps.

The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space.  

Creating PDF and Word exports

You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

To export to PDF or Word

  1. From the Tools menu in the upper-right, select a format:
    • Export to Word to export the current page to Word format
    • Export to PDF to export the current page or a set of pages to PDF
  2. If exporting to PDF, select what you want to export:
    • Only this page to export the current page
    • This page and its children to export a set of pages
    For example, selecting This page and its children from the home page exports the entire space to PDF.

XML and HTML exports

If you require an export in XML or HTML format, contact us.

 

Related topics

Known and corrected issues

Downloading the installation files for Real End User Experience Monitoring

License entitlements

 

 

 

Planning
 

Concepts, architecture, deployment, planning, and system requirements.

Installing
 

Information about installing the product and migrating product data.

Upgrading
 

Upgrade process, migration, and configuration.

Troubleshooting
 

Issues resolution, error messages, logs, and contacting Support.

Using
 

Interface descriptions, using the product.

Administering
 

Security, system administration, maintenance.

Developing
 

Development interfaces and toolkits.

Integrating
 

Integrations with other products.

FAQs and additional resources
This topic provides information that supplements the BMC Real End User Experience Monitoring 2.7 documentation, and contains the following sections:

Frequently asked questions

This section provides answers to some frequently asked questions (FAQs) about the component products that comprise BMC TrueSight App Visibility Manager 2.7. 


 Where do I find release note information?

The following table describes where you can find information previously provided in release notes.

Type of information

Found here in

New features (enhancements) and other information

2.7.00 enhancements

  • Issues corrected by the base release and its service packs and patches
  • Issues that are currently open

Known and corrected issues

Downloading the installation files
Support informationSupport information
 Where can I find technical bulletins?

Technical bulletins contained information delivered after a product was released, often in conjunction with a service pack or patch for that release.

Where to find information previously provided in a technical bulletin

Type of technical bulletin

Found here in

Contents of a service pack or patch and instructions particular to it

Other information

Placed in context throughout this space, but listed and linked to in Documentation updates and Technical bulletins

 Where do I find information that was previously published as a flash bulletin?

Flashes contained urgent information about product issues and are delivered after a product is released. On docs.bmc.com, this information is delivered in a Flashes topic, under Release notes and notices. If this topic does not exist for a given product release, no urgent issues have been discovered for that release.

Additional resources from BMC

The following BMC sites provide information outside of the BMC Real End User Experience Monitoring 2.7 documentation that you might find helpful:

Other useful site

The following site also provides information that you might find helpful:  Playlist of BMC Application Management videos on YouTube

PDFs

Error rendering macro 'show-if' : Failed to render Visibility macro due to: @authenticated is not a valid user
Was this page helpful? Yes No Submitting... Thank you
© Copyright 2019 BMC Software, Inc.
Legal notices