This topic explains how to obtain the files that you need for installation from the BMC Electronic Product Distribution (EPD) site.
Note
You can find information about the latest release, service packs, or patches under Release notes and notices.
Create a directory in which to place the downloaded files.
Note
From the Component View (the default view), in the Filter Products text box under Products, type part or all of the product name (Borland Silk Performer Synthetic Transaction Monitoring) and press Enter, or click Go.
Note
Only the product components entitled for the licenses you own will be displayed.
In the pop-up window, select the version (default selection is the latest GA version), the platform (if applicable), and click Go.
Click the appropriate tab:
Products—Displays the product files and supplementary related files available for download.
Patches—Displays the patch and service pack files available for download.
License Information—Displays the files related to licenses.
Documentation—Displays the Online Technical Documentation links and the offline zip files of the documentation available for download.
Note
You cannot select files across the tabs. When you click another tab, current selections are cleared.
For each tab, select the check boxes next to the files and documents that you want to download.
Carefully review the system requirements for your platform and other tasks necessary for setting up the installation environment. You must perform these tasks before you launch the installation program.
For installation instructions, see Performing the TEA Agent installation.
For upgrade instructions, see Upgrading a synthetic TEA Agent.