This section contains information about BMC Real End User Experience Monitoring product fixes that are part of the BMC TrueSight App Visibility Manager Feature Pack 2 (version 2.7.02) release.
The fixes described in this page include:
BMC Synthetic End User Experience Monitoring Plug-in
The Synthetic End User Experience Monitoring plug-in is permanently removed from TrueSight App Visibility Manager v2.7.02. Removing this feature means that you can no longer display or use synthetic transaction results for end-to-end availability errors, execution errors, latency issues, and accuracy errors. Warning
The Synthetic End User Experience Monitoring plug-in is permanently removed from TrueSight App Visibility Manager v2.7.02.
Removing this feature means that you can no longer display or use synthetic transaction results for end-to-end availability errors, execution errors, latency issues, and accuracy errors.
The following changes issue was added to the Known and Corrected issues:
For CVE-2014-0050 and CVE-2013-2186, there is a security vulnerability on third-party software. The vulnerability allows remote attackers to cause a denial of service, an infinite loop, and CPU consumption via a crafted Content-Type header that bypasses a loop's intended exit conditions.
For this Feature Pack, the following customer reported defects were corrected.
|Confidentiality policy erases malformed URL that are encoded from data.|
|Trace custom field (object-level) does not have an extraction rule in 2.7 SP1, see Added requirement for a Trace object extraction rule|
|Fixed End User Experience Monitoring not recognizing HTTP traffic over GRE tunnel.|
|Corrected excessive CPU usage that occurred with Cloud Probe installations on a Windows platform.|
X-Forwarded-For HTTP header value "<IPv4>:port" is no longer rejected.
|Corrected cloud Probe ceased functioning issue|
|No longer an error occurs when using the system suggest values feature during service-level thresholds (page SLTs) page name configuration.|
|Objects are now displayed even when the Performance Analytics Engine (PAE) is unavailable.|
|Repeated EPX Crash no longer occur.|
|The geolocation feature now includes the selection of metropolitan areas.|
|The Collector feed names are now streamed to the Performance Analytics Engine (PAE).|
|The TS-4200 appliance no longer takes excessive time reading the ipmi file. Reading this file had caused a delay in alarm processing and false alarms.|
|The DB_STOP_END phase of platform is not called during system shutdown.|
|There is no longer an unnecessary queue timeout of the RCSP publisher.|
|The EPX ring buffer size auto-adjustment must check customer_support.properties for ring buffer customizations before carrying out the extension.|
|EUEM-115||The Cloud probe stopped sending data to collector but the Cloud Probe process continued running.|
|The Cloud Probe service no longer experiences restarts every few hours.|
|EUEM-194||A watchdog error caused an unnecessary restart for the Cloud Probe.|
|EUEM-261||The Get snapshot button now works correctly after running a custom query.|
A GeoLocation update is available that includes the Download feature, as described in Updating the geolocation database.
To update the GeoLocation, complete the steps in Installing system updates in the Analyzer and Collector components.
Contact Customer Support for additional release information.
The following platform security vulnerabilities are corrected in this Feature Pack.
On-screen reports are now implemented using HTML5. This means the reports are available on all browser versions.
Previously, viewing on-screen reports required support for the NPAPI plugin, which some browsers no longer support.
On-screen reports enable you to visualize performance statistics in the Real User Analyzer by using pre-configured and custom reports.
As part of this change to HTML based on-screen reports, there are some changes in the reports capabilities.
Some reports types included two Y axes. For example, the Report for Latency has two Y axes, "Latency (ms)" on the left side and for "Requests" on the right side.
In releases v2.7.01 and earlier, the user can zoom and scroll both axes independently and each zoom/scroll only changes the parts of the graph that correspond to the zoom/scroll action.
After installing the feature pack v2.7.02, the user can zoom and scroll only using the axis on the right side of the report, and each zoom/scroll changes all the parts of the graph, not just the graph elements that correspond to the axis that the user performed the zoom/scroll action.
Newer operating system versions were added, and earlier operating system versions were removed, for the Cloud Probe system requirements.
|Added Red Hat Enterprise Linux OS version|
|Red Hat Enterprise Linux 7.x|
|Added CentOS OS version|
|Added Ubuntu OS version||Removed Ubuntu OS versions*|
Ubuntu 14.04.xx LTS
Ubuntu 16.04.xx LTS
*These Ubuntu OS versions are no longer supported by the vendor.
|Removed Windows OS versions|
Windows Win 7
Added the Network Security Services (NSS) libraries to the System requirements for the Cloud Probe software list.
For the date command, added information that the command is only available when the component is using a rescue image.
For adding a new extraction rule to a Trace object custom field, you must only use the following Data Source field options after selecting the rule format type:
There was a problem accessing the online help through the BMC Application Management console that has been fixed with this upgrade.
For download instructions, see Downloading the installation files for Real End User Experience Monitoring.
For a new system, you can directly install version 2.7.02 of Real End User Experience Monitoring by following the instruction in Performing the BMC Real End User Monitoring and Console installation.
You can upgrade to the feature Pack 2 (version 2.7.02) from version 2.7.x.
For upgrade instructions, see Updating BMC Real End User components from the Console.