20.21.01 profile-level permissions
The following topics provide information about profile-level permissions that you must configure for the new Visualforce pages, Apex classes, objects, and fields in version 20.21.01 (Winter 21):
For information about configuring profile-level permission and the conditions in which you must manually configure these permissions, see Configuring-profile-level-permissions-after-self-upgrade-or-automatic-upgrade.
Permissions for new Apex classes
The following table lists the profile-level access that you must configure for the new Apex classes that have been added in BMC Helix Remedyforce 20.21.01. A blank cell indicates that the profile does not have permission on the class.
If you are unable to add the Apex classes to a profile, enable the Enhanced Profile User Interface setting under Setup > Manage Users > User Management Settings. For more information, see Enable the Enhanced Profile User Interface.
Click any column heading to sort this table or change sort direction.
Permissions for new objects and fields
Self Service search history
The following table lists the required permissions that you must assign for this object:
Profile | Permission |
|---|---|
ServiceDesk | Read, Create |
ServiceDesk Staff | Read, Create |
ServiceDesk Change Manager | Read, Create |
System Administrator | Read, Create, Edit, Delete |
The following table lists the permissions that you must assign for the fields added to the object:
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