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The following topics provide information about profile-level permissions that you must configure for the new Visualforce pages and fields in version 20.13.02:

For information about configuring profile-level permission and the conditions in which you must manually configure these permissions, see Configuring profile-level permissions for new features.

Permissions for new Visualforce pages

The following table lists the profile-level access that you must configure for the new Visualforce pages that have been added in BMC Remedyforce 20.13.02:

Page

ServiceDesk
Client

ServiceDesk
Staff

ServiceDesk
Change Manager

System
Administrator

BMCServiceDesk.
BroadcastWidgetPage

(tick)

(tick)

(tick)

(tick)

BMCServiceDesk.
CMDBJsonGenerator

(tick)

(tick)

(tick)

(tick)

BMCServiceDesk.
StdLayoutCategoryTree

(tick)

(tick)

(tick)

(tick)

BMCServiceDesk.
MobileAppIphoneApprovals

(tick)

(tick)

(tick)

(tick)

BMCServiceDesk.
MobileAppIphoneKA

(tick)

(tick)

(tick)

(tick)

BMCServiceDesk.
MobileAppIphoneRD

(tick)

(tick)

(tick)

(tick)

BMCServiceDesk.
SearchAndLink

(tick)

(tick)

(tick)

(tick)

Permissions for new objects and fields

The following table lists the profile-level permissions that you must assign for new fields added to objects in BMC Remedyforce 20.13.02:

Field

ServiceDesk
Client

ServiceDesk
Staff

ServiceDesk
Change Manager

System
Administrator

StatusReadReadReadRead
Opened DateReadReadReadRead
Due DateReadReadReadRead
Request DetailReadReadReadRead

Related topic

Enabling new features in 20.13.02

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