This patch repairs the POODLE (Padding Oracle On Downgraded Legacy Encryption) security vulnerabilities for communication between the BMC Synthetic Transaction Execution Adapter (TEA) Agent and the BMC Real End User Experience Monitoring system.
After installing the patch, you can no longer use SSL 3.0, and specifically the RC4 protocol.
This notification contains the following topics:
See Downloading installation files for the TEA Agent and select the Patches tab.
|readme.txt||Patch description and installation instructions|
|TEA-Agent-Windows-184.108.40.206.zip||Archive file containing the installation files|
Extract the TEA-Agent-Windows-220.127.116.11.zip file with the installation and upgrade files.
For complete installation or upgrade instructions, see one of the following pages:
Enter or edit the property values and save the file.
installLocationparameter matches the existing values of your TEA Agent installation.
From a command prompt, run the silent upgrade from the TEA Agent installation directory using the following command:
setup.exe -i silent -DOPTIONS_FILE="C:\Disk1\TEAAgent-silent-option-upgrade.txt"
One of the following responses occurs:
For complete upgrade instructions, see Upgrading a synthetic TEA Agent.
tea_service_nameparameters match the existing values of your TEA Agent installation.
From the directory where the installer file is stored, open a command prompt and run the silent installation using the following command:
<filePath> value is the full location of the options file.
For complete installation instructions, see Performing the TEA Agent installation silently
If you encountered problems during the installation of the patch or if you could not access the internet to run the installation, contact BMC Customer Support.