Upgrading Integration for BMC Remedy Service Desk BMC EM to BMC ProactiveNet cell

The iBRSD_SIMUpgrade.def and iBRSD_SIMUpgrade.arx files are available in the BEM_SIM_Upgrade directory located at ARModuleInstallationDirectory/bin/.

To import the iBRSD_SIMUpgrade.def file

1. Log on to the target BMC Remedy AR System Server using the aradmin utility.
2. From the definition file, select Tools > Import Definitions.
3. Select the iBRSD_SIMUpgrade.def file.
4. Click Open.
5. Select replace object on the destination server.
6. On the Import Definitions dialog, click Add All.
7. Click Import.

To import the iBRSD_SIMUpgrade.arx file

1. Log on to the target BMC Remedy AR System Server using the BMC Remedy Import application.
2. Select File > Open Form, and open RAC:Config:Tasks.
3. Select File > Open DataFile, and open the iBRSD_SIMUpgrade.arx file.
4. Click Add All.
5. Click Import.