Upgrading Integration for BMC Remedy Service Desk BMC EM to BMC ProactiveNet cell


The iBRSD_SIMUpgrade.def and iBRSD_SIMUpgrade.arx files are available in the BEM_SIM_Upgrade directory located at ARModuleInstallationDirectory/bin/.

To import the iBRSD_SIMUpgrade.def file

  1. Log on to the target BMC Remedy AR System Server using the aradmin utility.
  2. From the definition file, select Tools > Import Definitions.
  3. Select the iBRSD_SIMUpgrade.def file.
  4. Click Open.
  5. Select replace object on the destination server.
  6. On the Import Definitions dialog, click Add All.
  7. Click Import.

To import the iBRSD_SIMUpgrade.arx file

  1. Log on to the target BMC Remedy AR System Server using the BMC Remedy Import application.
  2. Select File > Open Form, and open RAC:Config:Tasks.
  3. Select File > Open DataFile, and open the iBRSD_SIMUpgrade.arx file.
  4. Click Add All.
  5. Click Import.

 

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