The Sybase ASA Intelliscope monitor tracks and records parameters critical to the overall performance of the database. This monitor is automatically represented on ProactiveNet Server against the BMC ProactiveNet database during product installation. Sybase ASA Intelliscope Monitor can run from any ProactiveNet Agent.
The following table lists the monitored attributes of a Sybase ASA Intelliscope Monitor.
Attribute | Description |
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Active Request (#) | Number of interactions with the database that are currently active. |
Active Users (#) | Number of users currently connected to the database and engaged in active transactions. |
Availability (%) | Availability of the monitored database. If connection and data transfer are successful, the system returns 100%, otherwise it returns 0. |
Bytes Received (per sec) | Actual data (in bytes) transferred to the database server during client/server communication. |
Bytes Sent (per sec) | Actual data (in bytes) transferred from the database server during client/server communication. |
CPU Utilization (%) | CPU time utilized by the monitored process expressed as percentage of the total CPU time. |
Cache Hit Ratio (%) | Ratio of requests to read from memory serviced from the cache and the main memory. Number of requests to read from memory serviced from the cache expressed as a percentage of the total requests serviced by the main memory. |
Checkpoints (per sec) | Rate at which checkpoints are performed. |
Connect Time (ms) | Time required by the database server to process login requests. |
Disk Reads (per sec) | Average read requests processed by the disk. |
Disk Writes (per sec) | Average write requests processed by the disk. |
Forced Commits (per sec) | Number of times the disk cache has been flushed/transferred to database. This action is forced upon by the server to free up the cache. |
Locked Heap Pages (#) | Number of pages used to store lock information. |
Total Server Memory (MB) | Total memory made available to the database server. |
Disk Reads Index Interior (#) | Number of index internal-node pages that have been read from disk. |
Disk Reads Index leaf (#) | Number of index leaf pages that have been read from disk. |
Disk Reads Table (#) | Number of table pages that have been read from disk. |
Idle Writes (Per sec) | The rate at which disk writes are issued by the server's idle thread. |
Idle Checkpoints (Per sec) | The rate at which checkpoints are completed by the server's idle thread. An idle checkpoint occurs whenever the idle thread writes out the last dirty page in the cache. |
Index Adds (Per sec) | The rate at which entries are added to indexes. |
Index Lookups (Per sec) | The rate at which entries are looked up in indexes. |
Checkpoint Log Writes (Per sec) | Returns the number of writes to the checkpoint log. |
Extended DataBase Pages (#) | The number of pages by which the database files have been extended. |
Extended Temporary File (#) | The number of pages by which temporary files have been extended. |
Current Cache Size (MB) | The current size of the database server cache. |
The following table describes the information required during configuration of the Sybase ASA Intelliscope monitor.
Configuration information | Description |
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Input fields on the Configuration tab | |
Instance Name | Specify a name for the monitor instance. This is displayed on folders, graphs, lists, and so on. |
Tag | Specify a tag value to search or group the objects. You can enter multiple name-value pairs, text, or include both (name-value pair and text). This gives you the option to group objects in different forms. Click the + icon to select a default tag class. The Enter Tag Details screen opens. Select Tag Class from the drop-down list and enter a tag value. Click Add to append tag class and value. Click Finish. The tag specified by you is not considered as a default class. You cannot enter special characters &"/<>' in the tag field.
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Source Agent | Select the name/IP address of the BMC ProactiveNet agent to host the new monitor instance. |
Target Device | Specify the name/IP address of the machine hosting the Sybase ASA. BMC ProactiveNet recommends that the target IP and the IP address of the device where the monitor is being created be the same. For detailed steps on obtaining basic database specifications, see Additional configuration and setup issues. Specifying Host Name will not resolve to IP address and DNS lookup will be done in every statistics poll. |
Port | Specify the TCP Control port. Default port is 2638. For detailed steps on how to obtain the port number, see Additional configuration and setup issues. |
Database Name | Specify name of the local/remote BMC ProactiveNet database. It is the name of the host machine concatenated with storm. Example, storm_marketing1: where marketing1 is the name of the host machine. For detailed steps on obtaining basic database specifications, see Additional configuration and setup issues. |
User ID | Specify the user ID to access the database. Ensure that the user has appropriate access rights. For detailed information on how to create a user ID with password, see Additional configuration and setup issues. |
Password | Specify the password corresponding to the user name. |
System-populated fields | |
Monitor Version | Version of the installed BMC ProactiveNet monitor. |
Product Name | Product name of the installed database server. |
Product Version | Version of the installed Sybase ASA product. |
Maximum Cache Size | Maximum allowed size of the database server cache in MB. |
Minimum Cache Size | Minimum allowed size of the database server cache in MB. |
Control tab | |
Collect Data | Select/clear check box to enable/disable data collection for the monitored component. By default, data collection is enabled (check box selected). |
Retry Count | Specify the number of consecutive unsuccessful attempts for recording Zero availability for the poll. Default is 3. |
Retry Delay | Specify the time interval between two consecutive attempts of a single poll. Default is 20 seconds. |
Statistics Poll Interval | Specify the time interval between two consecutive Statistical data polls. Default is 5 minutes. |
Statistics Poll Timeout | Specify the time-out period for each poll of statistical data. If no data is available at the end of this interval, system records Zero availability and proceeds with the next scheduled poll. Default is 20 seconds. |
Configuration Poll Interval | Specify the time interval between two consecutive configuration data polls. Default is 24 hours (One day). |
Configuration Poll Timeout | Specify the time-out period for each Configuration data poll. If no data is available at the end of this period, the system records Zero availability and proceeds with the next scheduled poll. Default is 20 seconds. |
Group tab | |
Group Membership | This enables you to add a device and its monitors to one or more groups. Optionally, you may associate the device with a group. A group is used to logically organize the devices and monitors by department, geographic area, or service. Assigning a device to a group also enables the system administrator to restrict or allow access to certain devices. To associate the device with a group, select the group name here. |
The following table presents details about Additional configuration and setup issues for the Sybase ASA Intelliscope Monitor.
Issue | Details |
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Obtaining basic database specifications | While creating the Sybase ASA Intelliscope monitor, you must specify the name of the database to be queried using the SQL statement as an input attribute. To obtain the database name:
A list with three columns is displayed. The database name, IP address, and port to be used as input attributes for creating the monitor can be taken from the list. |
Creating database users and defining passwords | To create the Sybase Query monitor, you must specify the User ID and corresponding password to access the database. The user you specify must have appropriate access rights over the database. To create a user, run the following SQL statement:
To change the password associated with a user, run the following SQL statement:
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Skip validation | Monitors can be created even when the target application/device is not running. Agent must be upgraded to 7.1 for creation of monitor using skip validation. This monitor enables forceful creation when the monitored target is not reachable or specified inputs are wrong. Click Yes on the Skip Validation confirmation message to forcefully create a monitor. Clicking No will fail the monitor creation. Forcefully creating the monitor when target is not reachable or with invalid input(s) may cause Availability to be set to 0. |
Monitor configuration | No additional configuration requirements for this monitor. Maintain the default configuration of BMC ProactiveNet. |
External setup | No external setup requirements for this monitor. |
External dependencies | No external dependencies for this monitor. |
BMC ProactiveNet agent dependencies | BMC ProactiveNet agent installation on the monitored host is not mandatory. Monitor instance can be created on any BMC ProactiveNet agent. |
Attribute | Severity | Duration (min) | Flag | Default Threshold | Outside Baseline | Baseline Type |
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Availability | Critical | 0 | Below | 100 | N | ALL |
Cache Hit Ratio | Minor | 15 | Below | 85 | Y | ALL |
Attribute | Severity | Duration (min) | Flag | Threshold | Sensitivity | Absolute Deviation | % Deviation | Suppress | Baseline Type |
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Disk Reads | Event Only | 30 | Above | 0 | 50 | 150 | 5 | 0 | Hourly |