BMC ProactiveNet Administration Console

The BMC ProactiveNet Administration Console allows you to modify the BMC ProactiveNet Server and the Integration Service network management areas by adding or deleting users, groups, monitored devices, applications, and services, or changing event notifications and thresholds. You can also manage supported infrastructure components and service models. The Administration Console also provides access to event management policies, the dynamic data editor, and the services editor.

A local BMC ProactiveNet Administration Console is automatically installed when the BMC ProactiveNet Server is installed. You can also install a remote BMC ProactiveNet Administration Console on a computer other than the BMC ProactiveNet Server host. For installation instructions, see Installing BMC ProactiveNet Administration Console on remote computers. For information about launching and using the BMC ProactiveNet Administration Console, see Getting started with the BMC ProactiveNet Administration Console.

Navigating the BMC ProactiveNet Administration Console

The Administration Console has two main tabs:

• Administration – use this tab for general administration of user accounts and other BMC ProactiveNet administration tasks, working with event management policies, working with dynamic data using the Dynamic Data Editor, and administering the BMC ProactiveNet infrastructure, such as the Integration Services and BMC ProactiveNet Cells.
• Services Editor – use this tab to edit services. This tab provides service editing functionality only; it does not display service impact or CI status. That functionality is provided by the BMC ProactiveNet Operations Console.

Administration tab

The Administration tab includes the following sub-tabs, identified by these icons:
— General Administration
— Event Management Policies
— Dynamic Data Editor
— Infrastructure Management

Menu options change depending on which tab you have selected.

Services Editor tab

The Services Editor tab of the BMC ProactiveNet Administration Console is the view that service managers, service administrators, and IT operations staff use to view service models. Service managers can view the service models that represent a company’s business services. Service models are created by organizing service model components into hierarchical relationships that can then be navigated by operators and service managers from the Services Editor tab in the BMC Proactive Administration Console or in the BMC ProactiveNet Operations Console.

In the Services Editor tab, a service manager or operator can see whether a service model component consumes the services of another service model component (consumer) or whether it provides service to another component (provider).

From the service model component, IT operations staff can view and manage the underlying events in the BMC ProactiveNet Operations Console. For more information, see Working with BMC ProactiveNet Infrastructure Management.

For more information about using the BMC ProactiveNet Administration Console to view services models, see Getting started with the BMC ProactiveNet Administration Console.