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The PATROL Central Infrastructure 7.x has been replaced by both ProactiveNet Performance Management and TrueSight Operations Management. These are integrated platforms for managing service availability and performance of your IT environment. They combine event management, service impact management, performance monitoring, and data analytics (including baselines, abnormality detection, and Root Cause Analysis algorithms) in a single seamless solution for physical, virtual, and cloud environments. Both platforms provide a graphical user interface for managing the monitoring environment, with the TrueSight Operations Management platform adding mobile support as well.

Affected components

  • RT Server
  • PATROL Common Connect Config Utility
  • PATROL Infrastructure Monitor
  • BMC Impact Integration for PATROL 7.x
  • PATROL Central Operator – Web edition
  • PATROL Central Operator – Windows Edition
  • PATROL Console Server
  • PATROL 7.x Infrastructure
  • BMC Performance Manager Reporting

Replacement technology

The following table provides a feature or function comparison of the deprecated and replacement technologies.

Feature and function matrix

Feature or function

PATROL Central Infrastructure

ProactiveNet Performance Management (BPPM)

TrueSight Operations Management

Comments
Data VisualizationYesYesYesEnhanced data visualization views are provided by both BPPM and TrueSight Operations Management
KM configurationYesYesYesThis is now managed by Centralized Monitoring Administration which is provided by both BPPM and TrueSight Operations Management
Threshold configurationYesYesYesServer-side threshold configuration workflows are provided both by BPPM and TrueSight Operations Management
Blackout configurationYesYesYesBlackout management capabilities are provided through Central Monitoring Administration in both BPPM and TrueSight Operations Management
RBACYesNoYesRole based access controls have been introduced in TrueSight Operations Management
ReportingYesYesYesReporting capabilities have been enhanced by providing event reporting in addition to performance reporting. These are provided by both BPPM and TrueSight Operations Management
Agent configurationYesYesYesThis is now managed by Centralized Monitoring Administration which is provided by both BPPM and TrueSight Operations Management
Staging configurationNoYesYesStaging configuration management is provided through Central Monitoring Administration in both BPPM and TrueSight Operations Management
Policy managementNoYesYesThis is  managed by Centralized Monitoring Administration which is provided by both BPPM and TrueSight Operations Management
DashboardsNoNoYesDashboards have been introduced with TrueSight Operations Management
Multi-tenancyNoNoYesMulti-tenancy has been introduced at the TrueSight Presentation Server layer.
Event managementNoYesYesEvent management capabilities are provided by both BPPM and TrueSight Operations Management.
Application modelsNoNoYes

Application models have been introduced with TrueSight Operations Management

Event viewsNoYesYesEvent views are provided by both BPPM and TrueSight Operations Management
Synthetic transactionsNoNoYesSynthetic transactions have been introduced with TrueSight Operations Management
Real transactionsNoNoYesReal transactions have been introduced with TrueSight Operations Management
Service modelsNoYesYesService models are provided by both BPPM and TrueSight Operations Management
Execute shell commandsYesNoNoThese are not supported by both BPPM and TrueSight Operations Management
OS administrative commandsYesNoNoThese are not supported by both BPPM and TrueSight Operations Management

Contact your BMC Sales Representative to see if a contractual migration is required.

 

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