Collecting diagnostics and parameter files

Collect the following diagnostics and parameter files:

• The WebLogic Diagnostics Report
  
  To view and save the report, right-click BEAWLS_ENVIRONMENT and select KM Commands > KM Administration > WebLogic Diagnostics Report. The locations of the report will be displayed in the system output window.
• The output of the DiscoveredInformation text parameter
  
  Cut and paste the information to a text file.
• All the .log files in $PATROL_HOME/../srp/logs
• The srp psl log file error log
  
  This file has a path name format of PATROL_HOME/log/srp-hostname-port.errs

              where hostname is the console host and port is the IP services socket

• The diag-hostname-port.log file from running patroldiags.psl, which resides in the following directory:

   (Windows): \lib\psl

   (UNIX):  /lib/psl 

  This will be created in the log directory of the Patrol Agent machine.

• All of the config.xml files in the WebLogic installation tree, tagging them by directory location.

For example, when collecting all config.xml files for a given host, follow these steps:

1.  Login as a WebLogic authorized user.

2. Type the following commands:

   $ cd /opt/WebLogic

   $ find . -type f -name 'config.xml' -print > /tmp/file.list

   $ tar cf /tmp/host1files.tar -I /tmp/file.list

3. Send the *.tar files created for each host.
4. Generate WebLogic Diagnostics Report and then send the files in $PATROL_HOME/../srp/diag
5. The output of the DiscoveredInformation text parameter or the file locate in $PATROL_HOME/../srp/discoveryXML
6. All the .log files in $PATROL_HOME/../srp/logs
7. The srp psl log from $PATROL_HOME/log/srp-Name of the patrol agent.
8. The diag-hostname-port.log file
9. The WebLogic Server configuration files