This section provides instructions for loading the PATROL for Microsoft Windows Servers KMs on each of the PATROL consoles.
Before you begin
Ensure you have met the following requirements:
- The components that you want to load on the agent and console computers are installed.
- The agents to which you want to load components are running.
- The PATROL Console is running.
For information about how to load a KM on a particular console, click the appropriate link:
PATROL Console for Microsoft Windows
- Select File > Load KM from the PATROL Console menu bar.
- Select one or more of the .kml files in PATROL for Microsoft Windows Servers .kml files that correspond to the components that you want to load. For detailed information about the application classes that are loaded with these .kml files, see PATROL for Microsoft Windows Servers .kml files.
Click OK.
Note
If you have installed PATROL KM for Microsoft Windows OS over a previous version, the first time you load the KM, several minutes might be required to migrate forward existing configuration settings. If the KM icons do not appear within 10 minutes, open and read the information in the PATROL system output window.
Unless you are an advanced PATROL user, use the .kml files to load product component files. Loading individual .km files can break the interdependencies between the .km files.
PATROL Console for UNIX
- Select File > Load KM from the PATROL Console menu bar.
- Select one or more of the .kml files in PATROL for Microsoft Windows Servers .kml files that correspond to the components that you want to load. For detailed information about the application classes that are loaded with these .kml files, see PATROL for Microsoft Windows Servers .kml files.
Click Open.
Note
If you have installed PATROL KM for Microsoft Windows OS over a previous version, the first time you load the KM, several minutes might be required to migrate forward existing configuration settings. If the KM icons do not appear within 10 minutes, open and read the information in the PATROL system output window.
Unless you are an advanced PATROL user, use the .kml files to load product component files. Loading individual .km files can break the inter-dependencies between the .km files.
PATROL Central Operator - Windows Edition
- In the Common Tasks tab of the Operator Console Module Taskpad, click the Load Knowledge Module(s) icon.
PATROL Displays the Load Knowledge Module(s) Wizard. - To start the wizard, click Next.
- From the Managed System screen, select the managed system that you want to load KMs on.
- From the Knowledge Modules screen, select the KMs that you want to load. For detailed information about the application classes that are loaded with these .kml files, see PATROL for Microsoft Windows Servers .kml files.
- Click Finish.
The KMs that you selected are loaded on the managed system, added to your management profile, and displayed in the PATROL Central Operator tab.
PATROL Central - Web Edition
PATROL Central - Web Edition has a Loading KMs feature that enables you to control which KMs are loaded on which computers.
- From the Monitored Systems page, click the Load/Unload KMs button.
The Load KMs page opens, listing each computer on which a PATROL Agent has been installed. - Select the computers on which you want to load KMs, and click Next.
The Load KMs page displays a list of available .km and .kml files.
If you selected more than one computer, the only .km and .kml files that are listed are the ones that have been installed on all of the selected computers. If a particular .km or .kml file was installed only on one computer, you must choose that computer by itself to load the file. - Select the .km or .kml files that you want to load.
Click Finish.
PATROL loads the selected KMs on the selected computers.
Note
If you want to load a .km or .kml file that was not listed in Step 2, ensure that the KM is installed on the appropriate computer and select only that computer in Step 2.