Windows Services


This topic provides information about configuring services by using Central Monitoring Administration.

On the Add Monitor Types dialog, with the Monitoring Profile set to Services or Operating System, and the Monitor Type set to Windows Services, provide the following details:

Field

Description

Service Host Configuration

Host Name

  • When the service that you want to monitor is running on a local computer (where PATROL Agent is running), do not change the default value, localhost.
  • When the service that you want to monitor is running on a remote computer, specify the name of the host that you want to configure for monitoring services.

Disable automatic restart

Select this check box to disable automatic restart of the services configured.

Disable Alert For Paused Services

Select this check box to disable alerts for paused services.

List of Services

Service Details

Service Name

Specify a Display Name or Service Name to add the service for monitoring. Regular expressions are supported only for Display Name.

Use Display Name

Select this option to add services by using Display Name or clear this option to add services using Service Name.

Service Startup Type (This feature is available in 4.8.10 and later versions of the KM)

Automatic

Select this check box to monitor the services with Startup Type as Automatic, Automatic (Trigger Start) Automatic (Delayed Start). This checkbox is enabled by default.

Manual

Select this check box to monitor the services with Startup Type as Manual, Manual (Trigger Start). This checkbox is enabled by default.

Disabled

Select this check box to monitor the services with Startup Type as Disabled.

 

Generate an Alarm/Warning when service is stopped

Select this check box to generate a PATROL alarm or warning when the service stops.

Alert State

Select one of the following options to define the type of alert you want to raise when the service stops:

  • Alarm
  • Warning

Restart service when stopped

Select this check box to enable re-starting the service when it stops.

Enable process monitoring for the service(s)

Select this check box to enable process monitoring for the services.

Use command line for non-responsive service(s)

Select this check box to use the command line for non-responsive services. Specify the command line that must be used in the Command line field.

Command line

Specify the command line that must be used for non-responsive services.

Add to List

Click this option for confirming the configuration information that you provided and adding the service name specified to the list of services. Select the services that you want to finally configure and click this option so that the host name appears in the list of service hosts configured.

Modify Selection

Select one of the items that you added to the list in the preceding step, and click this option to modify details.

Remove from List

Select the items added earlier and click this option to delete that item from the list of configured objects and the clear the details provided in the earlier fields.

Add

Click this option to add this monitoring configuration. This information is displayed on the Monitor Configuration page.

After you click this option, you can continue to add more objects for monitoring.

Reset

Click this option to clear off your configuration details and revert to default settings.

Close

Click this option to exit without saving any changes.

Related topics

Configuring in a BMC ProactiveNet Performance Management environment

Configuring monitoring settings

Windows-Processes

 

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