The PATROL Knowledge Module for Microsoft Windows 4.8.10.01 fix pack corrects issues reported in earlier versions of PATROL for Microsoft Windows. For more information about the issues, see Known and corrected issues.
This topic provides instructions for downloading and installing this patch:
Select and download the installation files for your platform; see the following table. Use your BMC Support credentials to access the EPD website. You might also be prompted to complete the Export Compliance Form.
|Component||EPD link||Installation file name|
|PATROL Knowledge Module for Microsoft Windows (4.8.10.01)|
Microsoft Windows/NT - psx_ALL_481001.zip
|PATROL Installation Utility 10.7.00|
Microsoft Windows/NT - ins_WINDOWS_10700.zip
You must install the patch on the following computers:
Before you install the patch, complete the following steps:
After you have downloaded the installation utility and patch files, perform the following steps to install the patch:
Extract the installation utility:
(Windows), double-click ins_WINDOWS_10700.zip.
The contents of the files are extracted into the bmc_products subdirectory.
From the bmc_products directory, run the installation utility as appropriate for your operating system:
(Windows), double-click setup.exe.
Follow the on-screen instructions until the Select Products and Components to Install page is displayed.
On the Select Products and Components to Install page, select PATROL Knowledge Module for Microsoft Windows Operating System - Patch 4.8.10.01.
Follow the on-screen instructions to complete the installation.
After you complete the installation steps, you can delete the temporary directory and its contents.