To uninstall PATROL for Exchange Servers you must use the same version of the installation utility that you used to install the product. Run the installation utility in uninstall mode to uninstall PATROL for Exchange Servers from your system.
Warning
If you use a different version of the installation program to uninstall, you might remove files needed to perform uninstallation of other BMC products.
If you used the Distribution Server to install PATROL for Exchange Servers, refer to the Distribution Server Getting Started Guide for detailed instructions about uninstalling.
Warning
If you have configured an instance, you must remove the instance before uninstalling PATROL for Exchange Servers. Use the Remove menu command to remove the instance from within PATROL.
Note
Before you can uninstall PATROL products, you might need to stop any PATROL processes that are running on the computers where you want to uninstall PATROL. For information about stopping PATROL processes, see the following guides in the Support site :
The following procedure describes how to uninstall PATROL for Exchange Servers from a UNIX environment with or without a browser installed.
./uninstall.sh -serveronly
You can use the option that is appropriate for what you want to uninstall to uninstall PATROL for Exchange Servers. The following procedures describe how to uninstall products from a Windows environment and all related log files.
If you want to retain log and configuration files, record the installation directory where the products that you want to remove reside.
Click Change/Remove to launch the installation utility in uninstall mode.
Note
As an option, you can launch the installation utility in uninstall mode by changing to the Uninstall directory in your BMC product installation directory. Double-click uninstall.exe to launch the installation utility in uninstall mode.
The Welcome page is displayed. Click Next.