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BMC PATROL for Microsoft Cluster Server 1.9 is not the latest version. The latest version is merged with the BMC PATROL for Microsoft Windows Servers 5.0 KM as a component. To continue using it, import the BMC PATROL for Microsoft Windows Servers 5.0. For more information, see BMC PATROL for Microsoft Windows Servers 5.0.

If the PATROL security level is updated to Advanced security level on a 64-bit computer using p7_change_security_level_x86-64.cmd command, the PATROL Agent registry is updated incorrectly.

  

 To match the updated security level, you need to manually change the registry from Windows-x86 to Windows-x86-64. Perform the following steps to edit the registry:

  1. Logon to PATROL Agent machine
  2. Click Start > Run
  3. In the Run dialog box, type regedit and then press ENTER
  4. In the Registry Editor, expand HKEY_LOCAL_MACHINE, expand SOFTWARE, expand BMC Software, locate PATROL Agent
  5. In the right pane, locate esi_lib100.
  6. In the Value data field of the esi_lib100registry, change Windows-x86 to Windows-x86-64, and click OK.

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