Page tree

Unsupported content

 

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

This page shows the port requirements for different devices, services, and servers.

Requirements

Source

Target

Mobility 7.6.07

Remedy Requirements

Ports open between the  BMC Remedy Action Request System (AR Systems) server and the Mobility server (AR Systems API calls).

AR Systems server and Mobility server

Mobility server and AR Systems server (bidirectional)

AR TCP Port

WebServices and Notification calls from the AR Systems server  to the Mobility server

AR Systems server

Mobility server (inbound) can be configured to any port

8080

iOS requirements

Push Port from the Mobility server to the Apple Gateway

Mobility server

Apple push notification server (*.push.apple.com) (outbound)

2195

Android requirements

Push Port from the  the Mobility Server to Android Gateway

Mobility server

Android server (https://android.googleapis.com/) (outbound)

443

BlackBerry Requirements

MDS PUSH to Customer BES. This Port number may vary. the default is 8080. This may require a VPN Tunnel (outbound)

Mobility server

Customer BES server (outbound)

8080

Mobility Server Information

Port to access the Mobility server from mobile device

Mobile device

the Mobility server (inbound) can be configured to any port

8080

Mobile devices communicate with services on the following ports:

  • Android devices communicate with the Google Cloud Messaging (GCM) service on ports 5228, 5229, and 5230.
  • Apple devices communicate with the Apple Push Notification Service (APNS) on port 5223.