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    BMC Remedy ITSM - Mobility: Service Desk 7.6.06

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    This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

    Perform the following steps, to upgrade BMC Remedy ITSM - Mobility server:

    1. Run the setup.cmd file after you download the zip file from the BMC Electronic Product Distribution (EPD) site and extract it.
    2. In the Mobility Server and Cluster Selection page, select the Upgrade Mobility Server only option.

    3. Follow the rest of steps that you perform during a fresh installation. See Performing the installation.
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