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    This topic provides information about the minimum requirements and supported resources for installing the TrueSight IT Data Analytics (or IT Data Analytics) product:

    Hardware requirements

    The following table lists the minimum hardware requirements:


    Operating systems (64-bit)

    Microsoft Windows
    • Windows Server 2008 R2
    • Windows Server 2012 
    • Windows Server 2012 R2 
    • Windows Server 2016
    • Red Hat Enterprise Linux versions 6.7, 6.8, 7.0, 7.1, 7.2, and 7.3
    • Ubuntu 15.10, 16.04
    • Amazon Linux AMI 2015.09  
    • SUSE Linux Enterprise Server 11 
    • CentOS 7.1-1503  
    • CloudLinux 7.2  
    The preceding list is applicable for the product, the target hosts where data resides, and for the standalone Collection Agent that you might install on the target hosts.
    CPU and memory

    2 CPUs and 4 GB RAM  

    Note: In a production environment, the minimum requirement would be 8 CPUs and 16 GB RAM for handling a 50-GB to 100-GB volume of data per day and upto four users

    Disk space    

    IT Data Analytics

    For installation

    20 GB for installing IT Data Analytics in a single-server deployment. This value includes the amount of space required for some IT Data Analytics application log files that are expected to grow over time. Additionally, this value includes 15 GB required for ensuring data guarantee for the Collection Station component.

    Note: If you are operating in a multiple-server deployment, you require 15 GB disk space for every new Collection Station added in your environment.

    For indexing data

    Example: Disk space required for indexing 20 GB data per day with a default retention period of 7 days is 202 GB. This value includes the amount of disk space required for installing the product.

    Note: The preceding disk space sizes are for reference purposes only. While calculating the disk space, it is recommended that you add a buffer of 20% to the total size that you arrive at based on the preceding estimates.
    Standalone Collection Agent
    For installation

    2 GB for installing the standalone Collection Agent.

    This value includes the amount of space required for some IT Data Analytics application log files.

    Software requirements

    The following table lists the minimum software requirements:


    For more information about ports, see Communication ports and protocols.

    Web browsers
    • Mozilla Firefox (latest)
    • Google Chrome (latest)
    • Safari on Mac OS (latest)
    • Internet Explorer 11

    Screen resolution

    (to view the Console)


    Java Runtime Environment (JRE)

    (for running CLIs)

    Version 1.8.0_102

    Supported integrations

    The following table lists information about integrations supported with other BMC products:

    ProductsSupported versions



    ProactiveNet remote cells
    TrueSight Operations Management

    TrueSight Presentation Server

    10.7.00, 10.5.00
    TrueSight Infrastructure Management10.7.00, 10.5.00
    TrueSight Infrastructure Management remote cells

    PATROL Agent

    (This is relevant only if you are using PATROL for IT Data Analytics for configuring the Collection Agent. For more information, see Agent types.)

    10.7.00, 10.0.00, 9.6.x

    Remedy Action Request System
    Remedy AR Server9.1.x, 9.0.x