Preparing to apply fix packs to IT Data Analytics components

Before applying Fix Packs to IT Data Analytics components, ensure that you review and complete the following prerequisite activities and requirements.

Before you begin the Fix Pack installation, ensure that the following requirements are met:

• Version 2.7. of IT Data Analytics is installed.

• The following default environment variables are already set.
  
  

  Entity	Platform	Environment Variables
  IT Data Analytics	Windows	%BMC_ITDA_HOME%
  	Linux	$BMC_ITDA_HOME
  	The preceding variables are automatically set when you install IT Data Analytics.
  Standalone Collection Agent	Windows	%BMC_ITDA_AGENT_PATH%
  	Linux	$BMC_ITDA_AGENT_PATH
  	The preceding variables are automatically set when you install the standalone Collection Agent.

• The user installing the fix pack has the write permissions to the directory where IT Data Analytics is installed. This is required because access to the installation directory is required to create the fix pack backup files and to access JRE required for installing the fix pack.

Backing up 

Running the Fix Pack installer automatically creates a backup of the existing files that are to be updated. You can use the backup copies to revert the changes in case of any error in applying the fix pack. The backup is created in the following location:

• (Windows) <ITDA_INSTALLER_DIRECTORY>\PatchInstallerBackup\backup_ITDA_<ComponentName>_2.7.0.001\YYYY_MM_DD_HH_MM_SS>
• (Linux) <ITDA_INSTALLER_DIRECTORY>/PatchInstallerBackup/backup_ITDA_<ComponentName>_2.7.0.001/YYYY_MM_DD_HH_MM_SS>