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    This topic provides information about integrating with TrueSight Presentation Server to collect and analyze event data.

    Notes

    • An integration with TrueSight Presentation Server is an integration with the TrueSight Infrastructure Management component that is registered with TrueSight Presentation Server.
    • Unlike other integrations, this integration requires you to register details of the TrueSight IT Data Analytics server on TrueSight Presentation Server (or TrueSight console).

    At a high level, this integration helps you perform the following functions:

    • Get events from TrueSight Presentation Server.
    • Send events to TrueSight Presentation Server while creating notifications.
    • Cross-launch from TrueSight Presentation Server into TrueSight IT Data Analytics.

    To see all the features (or capabilities) supported with this integration, see the compatibility matrix at Integrating.

    Note

    The metrics chart is not displayed for events that are generated from the integrated TrueSight Presentation Server.

    This topic contains the following information:

    Key steps to an effective integration

    The high-level steps involved in performing this integration and enabling the functions available with the integration are described in the following table:

    GoalHigh-level stepsAdditional information
    Get events1

    Integrate with TrueSight Presentation Server.

    Integration process
    2Create a data collector.Collecting data from external systems
    3

    Perform a search to analyze the events retrieved.

    Getting started with search
    Send events and fetch applications
    1

    Integrate with TrueSight Presentation Server.

    Integration process
    2

    Create a saved search.

    Saving and sharing searches for analytics and monitoring
    3

    Create a notification to log an event in TrueSight Presentation Server.

    While creating the notification, you can also search for application names available on TrueSight Presentation Server. With this the logged event is associated with the application name that you searched while creating the notification. 

    Setting up notifications to create alerts or reports

    Integration process

    To integrate TrueSight Presentation Server with IT Data Analytics, you need to perform the following functions:

    • Register details of the IT Data Analytics server on the TrueSight console.
      This configuration is required for performing the various functions available with this integration.
    • Enable Atrium Single Sign-On 9.0 to communicate with IT Data Analytics.

      Notes

      • Unless you use Atrium Single Sign-On for user authentication, you cannot use IT Data Analytics in conjunction with TrueSight Presentation Server.
      • It is important that you configure the same Atrium Single Sign-On server that you are using with TrueSight Presentation Server.


    An integration with TrueSight Presentation Server actually involves an integration with TrueSight Infrastructure Management registered with TrueSight Presentation Server. When you integrate IT Data Analytics with TrueSight Presentation Server, TrueSight Infrastructure Management cells get listed on IT Data Analytics. You can see the cells listed by navigating to Administration > External Configurations, selecting the external configuration (which was automatically created after the integration), and clicking View External Configuration . You can use these cells to achieve the following goals:

    • Get events from TrueSight Operations Management.
    • Send events to TrueSight Operations Management.

    The following information provides details about registering details of the IT Data Analytics server on the TrueSight console.

    Before you begin

    Ensure that TrueSight Presentation Server is up and running in your environment. For more information, see Installing BMC TrueSight Operations Management

    Ensure that you have already configured TrueSight Infrastructure Management on TrueSight Presentation Server. For more information, see Registering the data providers with the Presentation Server

    If you have not already enabled Atrium Single Sign-On 9.0 to communicate with IT Data Analytics, run the enablesso CLI command CLI command.

    To integrate with TrueSight Presentation Server

    1. Access the TrueSight console.
      For more information, see Accessing and navigating the TrueSight console .
    2. From the navigation menu , go to Administration > Components.
    3. On the Components page, click the action menu and select Add Component.

      Select IT Data Analytics Server and enter the following details:

      FieldDescription
      Host Name/IP AddressFully qualified domain name (FQDN) or IP address of the IT Data Analytics server.
      Protocol

      Protocol (HTTP or HTTPS) which you want to use for connecting with IT Data Analytics.

      Default: HTTPS

      Port

      Port number that you want to use to connect to the IT Data Analytics server.

      Depending on the kind of protocol you want to use, you can specify one of the following:

      • HTTP: 9797
      • HTTPS: 9443

      Default: 9443

      Tenant

      The tenant that you want to use for connecting with IT Data Analytics.

      Default: BmcRealm

      Notes:

      • At a time only one component of IT Data Analytics can be registered per tenant.

      • Do not use the same component of IT Data Analytics for multiple tenants.

    4. Verify if the integration completed successfully.

      To do this, log on to IT Data Analytics, navigate to Administration > External Configurations, and verify if there is an entry with the external configuration, "True Sight Presentation Server". Note that the Presentation Server hosts the web-based console functions of the TrueSight console.

      Also, after you integrate, TrueSight Infrastructure Management cells get automatically listed in the external configuration, which is created on IT Data Analytics. You can see the cells listed on IT Data Analytics by navigating to Administration > External Configurations, selecting the external configuration (which was automatically created after the integration), and then clicking View External Configuration .

    You might want to see some troubleshooting scenarios regarding the integration. For more information, see Troubleshooting common issues.

    Cross-launching from the TrueSight console

    To enable cross-launch from the TrueSight console into IT Data Analytics, you must first register details of the IT Data Analytics Server with TrueSight Presentation Server (on the TrueSight console). For more information, see the integration process.

    You can cross-launch into IT Data Analytics from applications and events available on the TrueSight Console. Before you cross-launch into IT Data Analytics, it is important that you create a data collector for the following items:

    • Each device (host) included in the application from which you want to cross-launch.
    • Each host associated with the event from which you want to cross-launch.

    Data collectors are objects that help you collect data records (or events) from the target hosts and make it available for search and analysis. For more information, see Collecting data into the system. Creating data collectors beforehand ensures that you can search events after you cross-launch from the TrueSight console into IT Data Analytics.

    To cross-launch from the TrueSight console into IT Data Analytics

     

    1. Access the TrueSight console.
      For more information, see Accessing and navigating the TrueSight console .

    2. From the navigation menu, navigate to one of the following pages:

      Navigate toClick...
      Monitoring > ApplicationsOne of the application names, then click the action menu (vertical three dots) next to the application name, and then select Launch BMC TrueSight IT Data Analytics.
      Monitoring > Events The action menu next to one of the events that you want to investigate in IT Data Analytics, and then select Launch BMC TrueSight IT Data Analytics.
      Monitoring > Applications One of the application names, then click the Events tab. Click the action menu next to one of the events that you want to investigate in IT Data Analytics, and then select Launch BMC TrueSight IT Data Analytics.

    The system cross-launches into IT Data Analytics, and the Search page is displayed. You can see search results for one of the following search queries depending on whether you tried to access IT Data Analytics from an application or event.

    Search query with time rangeNotes
    If you access IT Data Analytics from an application
    ((HOST=HostName1.*) || HOST=HostName1) || (HOST=HostName2.*) || (HOST=HostName2)

    In the search query syntax, the following definitions apply:

    • HostName1 and HostName2 refer to the various host names associated with the application node.
    • ApplicationName refers to the name of the application.

    By default, the search query displays a list of host names (corresponding to the devices) associated with the application.

    If you have a large number of devices included in the application, then the default search query can be very long because it will have a large number of host names. Instead of searching for a list of host names to find event data associated with those hosts, you can search for the application context.

    To be able to search by the application context, you need to perform the following steps in IT Data Analytics:

    1. Navigate to BMC_ITDA_HOME%\custom\conf\server.
    2. Edit the olaengineCustomConfig.properties file and locate the console.crosslaunch.type=host property.
    3. Change the property value from host to app
    4. While creating data collectors for each of the devices (hosts) associated with the application, add a tag named ApplicationContext with the tag value set to the application name. For more information, see Creating data collectors in IT Data Analytics 2.7 .

    Performing the preceding steps in IT Data Analytics is optional, however this can be useful to simplify the search query.

    (ApplicationContext="ApplicationName")
    Time range: 30 minutes before and 30 minutes after the last time when the application state changed.
    If you access IT Data Analytics from an event
    (HOST=hostName1 .*) || (HOST=HostName1)In the search query syntax, hostName1 refers to the host name associated with the event.
    Time range: 30 minutes before and 30 minutes after the event time.
    If you access IT Data Analytics from an event that is directly associated with the application

    Accessing IT Data Analytics from an event directly associated with the application is similar to accessing IT Data Analytics from an application, because an application level event is associated with a group of hosts or devices and not with a specific device or host. Therefore, use the same search query parameters that are used for cross launching from an application. For search query parameters, see the search query and notes on accessing IT Data Analytics from an application.

    Where to go from here

    Create data collectors to start collection of event data from TrueSight Presentation Server. For more information, see Monitor using external configuration data collector.

    Create notifications on the event data collected and subsequently log events on TrueSight Presentation Server. For more information, see Setting up notifications to create alerts or reports.