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IT Data Analytics communicates with the following external components:

  • TrueSight Presentation Server: Based on the context of communication, IT Data Analytics server operates as a client or a server when it is communicating with the Presentation Server.
  • TrueSight Infrastructure Management: IT Data Analytics operates as a client when it is communicating with the Infrastructure Management server.
  • Atrium Single Sign-On Server: IT Data Analytics operates as a client when it is communicating with the Atrium Single Sign-On Server.

The following sections describes the procedure to secure the communication between IT Data Analytics and other components:

To secure the communication between IT Data Analytics and Presentation Server

IT Data Analytics operates as a client or server based on the context of communication. To secure the communication, perform the following:

  • Create signed certificate for the Presentation Server .
  • Import Presentation Server's signed certificate into the IT Data Analytics server truststore .
  • Create signed certificate for IT Data Analytics .
  • Import IT Data Analytics server's signed certificate into the Presentation Server truststore .

To secure the communication between IT Data Analytics and Atrium Single Sign-On Server

IT Data Analytics operates as a client when it is communicating with Remedy Single Sign-On server. 

  • Create signed certificate for the Atrium Single Sign-On server .
  • Import Atrium Single Sign-On server's signed certificate into the IT Data Analytics server truststore .

To secure the communication between IT Data Analytics and Infrastructure Management server

IT Data Analytics operates as a client when it is communicating with the Infrastructure Management server. For detailed instructions, see Enabling security for communication with Infrastructure Management server.

Where to go from here

Configuring a secured connection

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