Maintenance outage for upgrade on Sunday, September 22

This site,, will be inaccessible for two hours starting at 8 AM CDT, Sunday, September 22, for a platform upgrade.

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    You obtain the product installation files by downloading them from the BMC Electronic Product Distribution (EPD) website. Your ability to access product pages on the EPD website is determined by the license entitlements purchased by your company. To understand which files you are entitled to download, access the license entitlements for your product. 

    The following information can help you obtain the installation and other files needed for installing the TrueSight IT Data Analytics product.

    Related topics

    Downloading the installation files for the TrueSight Operations Management solution

    Release notes and notices

    Getting started

    Installation files

    The following table provides links to the page in the EPD website that contains the installation files for this product. From the EPD page you can select and download the installation files for your platform. Access to the EPD website requires that you provide your BMC Support credentials. You might also be prompted to complete the Export Compliance Form.

    ProductEPD linkPlatform
    TrueSight IT Data Analytics 2.7

    EPD Link to download IT Data Analytics (Windows)

    EPD link to download IT Data Analytics (Linux) Linux

    For more information about downloading PATROL for IT Data Analytics 2.7, see  Downloading the installation files .

    Where to go from here

    Carefully review the system requirements for your platform and other tasks necessary for setting up the installation environment. You must perform these tasks before you launch the installation program.