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You can manage user authentication by either using Atrium Single Sign-On or IT Data Analytics. As a part of this process, you can manage users and user groups by using Atrium Single Sign-On or IT Data Analytics, however you can assign roles only via IT Data Analytics.

The following sections help you understand the different ways of managing user authentication in IT Data Analytics.

Role and user group association

Users in IT Data Analytics are given access to the product features based on their roles. IT Data Analytics provides three kinds of roles – Super Admin, App Admin, and Troubleshooter. Based on these roles, feature-level access is provided to users. For more information, see Roles and permissions.

Roles can be associated with user groups only. If you want to assign a particular role to the user, you need to ensure that the user is part of the user group that in turn is associated with the desired role. Therefore, role and user group associations form the basis of governing user authentication in IT Data Analytics. You can manage role and user group associations from the Administration > Roles page.

Managing users and user groups with Atrium Single Sign-On

When you configure Atrium Single Sign-On, default users and user groups are automatically created in Atrium Single Sign-On. Additionally, the default users groups are automatically assigned to the default roles in IT Data Analytics.

You can also create your own custom users and assign them to user groups in Atrium Single Sign-On. Each time you create custom users and assign them user groups, you need to make sure that those user groups are already assigned to the correct role in IT Data Analytics. On IT Data Analytics, you can edit roles and assign user groups to them. For more information, see Managing roles. The same applies if you create custom user groups in Atrium Single Sign-On.

Using Atrium Single Sign-On for managing users and user groups can be useful in the following scenarios:

Atrium Single Sign-On resources

To access information about installing and configuring Atrium Single Sign-On, see the online documentation for Atrium Single Sign-On  version 9.0.

  • To create, edit, or delete users by using Atrium Single Sign-On, see Managing users.
  • To create, edit, or delete user groups by using Atrium Single Sign-On, see Managing user groups.

If you want to...You need to...
Integrate IT Data Analytics with TrueSight Presentation ServerEnsure that the Tenant that you use while configuring the Atrium Single Sign-On server details is the same as the one that you plan to use while integrating with TrueSight Presentation Server.
Use Atrium Single Sign-On without integrating with TrueSight Presentation ServerEnsure that the Tenant that you use while configuring the Atrium Single Sign-On server details is already present in Atrium Single Sign-On.

The following table provides the default users (along with their default credentials), user groups, and roles created.

UserUser groupRole

admin

AdministratorsSuper Admin

Default user name and password: admin/admin12345

appadmin

AppAdminGroupApp Admin
Default user name and password: appadmin/appadmin

troubleshooter

TroubleshooterGroupTroubleshooter
Default user name and password: troubleshooter/troubleshooter

Note

If the admin user or the Administrators user group is already present on Atrium Single Sign-On, then a new user itdaadmin is automatically created. You can use this user name with the password admin12345 to log on to IT Data Analytics.

Additional information

If you use Atrium Single Sign-On as your user authentication mechanism, then the following scenarios apply:

  • Users and user groups can be managed only via Atrium Single Sign-On.
    (In this scenario, the Users and User Groups tabs are not available under the Administration tab on IT Data Analytics).
  • Roles can be managed via IT Data Analytics.
    (This applies irrespective of whether you use Atrium Single Sign-On or not).

For more information about assigning roles, see Managing roles.

Managing users and user groups with IT Data Analytics

If you do not configure Atrium Single Sign-On, default users and user groups are automatically created on IT Data Analytics. Additionally, the default users groups are automatically assigned to the default roles. You can create custom users, but you need to make sure that you assign these users to the user groups available. If you create custom user groups, you need to make sure that these user groups are assigned to the correct roles. For more information, see Managing roles.

The following table provides the default users (along with their default credentials), user groups, and roles created.

UserUser groupRole

admin

AdministratorsSuper Admin

Default user name and password: admin/admin12345

appadmin

AppAdminGroupApp Admin
Default user name and password: appadmin/appadmin

troubleshooter

TroubleshooterGroupTroubleshooter
Default user name and password: troubleshooter/troubleshooter