2.7.00 enhancements

Anomaly detection

Detect unusual patterns and infrequent occurrences (anomalies) in the data collected.

Get clues from anomalies detected and then use that knowledge to isolate the root cause of a problem or find unexpected event frequencies by looking at a summary of anomalous messages in a given time period.

Check anomalies to add another level of confidence to your change processes by validating the result of making changes to systems deployed.

For more information, see Getting started with anomaly detection.

Analytics for Remedy change and incident data

Get additional context while troubleshooting an issue by collecting change management and incident management data. Collect change and incident management data by integrating with Remedy Action Request System versions 9.0.x or 9.1.x. Perform root cause analysis easily, more quickly, and more accurately by correlating changes and incidents with the event data that you are analyzing. For more information about performing an integration and collecting data, see Integrating with Remedy Action Request System.

Use the dashboards available with the content pack for Remedy Action Request System for analyzing various aspects of the change management and incident management data. This content pack is available via the Electronic Product Distribution (EPD) website. For more information, see Remedy Action Request System content pack .

Case insensitive search

Search now functions in a case-insensitive way. When you search, IT Data Analytics ignores the case for all the search terms except field and tag names. A new function, CASE, can be used to search field and tag values in a case-sensitive way. For more information, see Case-sensitive search and case-insensitive search.

Also, the match function used in the filter search command now works in a case-insensitive way. Instead, a new function, matchcase, is available to filter results by matching the field value with the specified string in a case-sensitive way. For more information, see filter search command.

Security enhancements

Use the following capabilities to enhance security and manage access to sensitive information.

New operating system support

This release supports the following new operating systems:

• Windows Server 2016
• Ubuntu 16.04
• Red Hat Enterprise Linux versions 6.8, 7.2, and 7.3

For more information, see System requirements.

Usability improvements

The following improvements can help you use existing features more efficiently:

Skip version upgrade

You can now upgrade IT Data Analytics and standalone Collection Agents from version 2.1.00 or 2.5.00.

For information about upgrading IT Data Analytics, see Upgrading.

For information about upgrading standalone Agents, see Upgrading the standalone Collection Agent.

Other changes

This release provides the updatecell CLI command that allows you to update details of the TrueSight Infrastructure Management cells in the existing external configurations on IT Data Analytics.

This command can be useful in scenarios when the TrueSight Infrastructure Management cell details changed and you want to update the new cell details on IT Data Analytics. For example, suppose you created an external configuration to integrate with a TrueSight Infrastructure Management cell which was earlier deployed without applying high availability, but which is now operating in a high availability mode. In this scenario, you need to update the external configuration to provide details of the load balancer node and the associated cell (instead of the primary or secondary server).