Integrating

BMC TrueSight IT Data Analytics can integrate with the following BMC products (or components):

BMC ProactiveNet (including remote cells)
BMC TrueSight Infrastructure Management (including remote cells)
BMC TrueSight Presentation Server

This topic contains the following information:

Overall use case

At a high-level, the supported integrations help you collect events from the integrated products to:

Analyze events and detect root-cause of a problem
Discover important insights
Monitor events
Log events on the integrated product for any problem detected.

You can collect all kinds of event data, for example, incident events and change events. You can also collect alarms generated by BMC ProactiveNet.

While analyzing a problem (or event) on the integrated product, if you decide to further study the problem, you can directly cross-launch from the integrated product into IT Data Analytics. This capability allows you to use the context from the integrated product to perform an in-depth analysis in IT Data Analytics.

For more information, see Use-cases.

Compatibility matrix

Use this section to understand products compatible with IT Data Analytics.

Integration features compatible with IT Data Analytics
Collection Agents compatible with IT Data Analytics

Integration features compatible with IT Data Analytics

Use the following table to understand the supported versions and compare the features available with those integrations.

Note that the following integration features are only available while integrating with TrueSight Presentation Server 10.1.00 and later.

Ability to create dashlets on the TrueSight console.
Cross-launch from the TrueSight console into IT Data Analytics without the need for authentication.
Ability to search an application from the TrueSight console (while creating a notification).
Note (applicable to IT Data Analytics version 2.1.00 and later)
To be able to integrate with BMC TrueSight Presentation Server, you need to configure BMC Atrium Single Sign-On for user-authentication. For more information, see Deploying-IT-Data-Analytics-with-BMC-Atrium-Single-Sign-On.

^{1 Unlike other integrations, an integration with the TrueSight Presentation Server needs to be performed via the TrueSight console.}

^{2 and 3 An integration with TrueSight Infrastructure Management requires that TrueSight Infrastructure Management is already registered with TrueSight Presentation Server.}

Collection Agents compatible with IT Data Analytics

The following Collection Agent versions are compatible with this release of IT Data Analytics:

2.1.00
2.5.00

The preceding versions apply to both standalone Collection Agents and Collection Agents available for the PATROL infrastructure.

For more information, see Setting-up-Collection-Agents.

Integration features

The following table lists the features available with the supported integrations:

Note

Feature availability might vary based on the version of integrated product. For more information, see the Compatibility matrix.

Integration process

You can integrate with the supported products in the following ways:

To integrate with...	Register...
BMC TrueSight Presentation Server Note: An integration with TrueSight Presentation Server indicates an integration of TrueSight Infrastructure Management registered with TrueSight Presentation Server.	Details of the IT Data Analytics server on the TrueSight console.
For more information, see Integrating with TrueSight Presentation Server.
BMC TrueSight Infrastructure Management Note: For a successful integration, TrueSight Infrastructure Management must be already registered with TrueSight Presentation Server.	Details of the Infrastructure Management server on IT Data Analytics (by creating an external configuration).
BMC ProactiveNet	Details of the BMC ProactiveNet server on IT Data Analytics (by creating an external configuration).
For more information, see Integrating-with-ProactiveNet-and-Infrastructure-Management.
BMC TrueSight Infrastructure Management remote cells Note: For a successful integration, the TrueSight Infrastructure Management server associated with the cells must be already registered with TrueSight Presentation Server.	Details of the Infrastructure Management cells on IT Data Analytics (by creating an external configuration).
BMC ProactiveNet remote cells	Details of the BMC ProactiveNet cells on IT Data Analytics (by creating an external configuration).
For more information, see Integrating-with-ProactiveNet-and-Infrastructure-Management-cells.

Administering external configurations

For integrating with a supported BMC product (or external system), you need to first create an external configuration by navigating to Administration > External Configurations. Doing this is necessary to register details of the supported product with IT Data Analytics so that IT Data Analytics can easily communicate with the external system.

For some integrations, creating an external configuration is not applicable. In these scenarios, you need to register details of the IT Data Analytics server on the supported product. After the integration completes, details of the integrated product is displayed on the External Configurations tab.

For more information about the inputs needed for creating an external configuration, see Integration process.

On the External Configurations tab, the following details are available:

For more information, see Integrating-with-ProactiveNet-and-Infrastructure-Management.