This topic describes how to uninstall the BMC TrueSight IT Data Analytics product (or components). To uninstall the product, you can perform a direct uninstallation by running the uninstallation program or a silent (unattended) uninstallation.
This topic contains the following information:
Where to find more information
To uninstall directly
- Log on as the Administrator (for Windows) or root (for Linux) user.
- Navigate to the directory where you installed the product.
Examples:- Windows: %BMC_ITDA_HOME%\UninstallBMCITDA
- Linux: $BMC_ITDA_HOME/UninstallBMCITDA
- Run uninstall.exe (for Windows) or uninstall.bin (for Linux). Click Next.
- Select the components that you want to uninstall (selecting all components uninstalls the entire product). Click Next.
The Uninstallation Preview screen is displayed. - Click Uninstall.
- (Optional) To see the uninstallation details, click View Log.
- To exit the uninstallation program, click Done.
After the uninstallation completes, verify that all the product files are deleted.
To uninstall silently
- Log on to the computer from which you want to uninstall the product.
- Locate the options file that you want to use for the uninstallation, and perform one of the following actions:
- Use a Sample Options.txt file for uninstalling the entire product.
- Locate the options file that you created during the installation process and change all
-A
switches (used for installation) to -U
switches (for uninstallation). - Generate a file for uninstalling the product or particular components. For more information, see Installing silently.
- Run the following command:
uninstall -silent -DOPTIONS_FILE=
pathToOptionsFile
where pathToOptionsFile
is the location path where the options file exists.
After the uninstallation completes, verify that all the product files are deleted.