Configuring notifications to integrate with third-party applications

Notifications can be integrated with any third-party application by using RESTful API. The tenant administrator must configure the RESTful endpoint URL of the application to integrate it with notifications.

After integration, notifications are sent to the appropriate recipients using the application. 

To configure the notifications RESTful delivery method

1. As a tenant administrator, log in to Innovation Studio.
2. Click the Administration tab.
3. Select Notification Configuration > Manage RESTful Methods.
4. Create a new Restful method, 
   
   1. Click New Method.
   2. Specify the Method Name and Description.
   3. Select the appropriate status for this Restful delivery method. For a description of each status, see Statuses of notification events and templates. 
   4. In URL, specify the full endpoint URL
      Example:http://example/com/sample.cfm/content/item/my-data.html
   5. Click Save.
5. Add or edit headers or query parameters.
   
   1. Select the check box corresponding the Restful method that you want to edit.
   2. Click Edit.
   3. On the Edit Restful Method, click Add.

   4. In Parameter Name, specify the name of the parameter.

      Note

      In BMC Helix Business Workflows, you can specify the following header type parameters:

      • Content type
      • Cookie
      • X-requested by
      • Payload

   5. In Parameter Value, specify the appropriate value as per the type of parameter you specified in the preceding step.

   6. From the Parameter Type list, select the appropriate type.
   7. Click Add Parameters and repeat the steps for every parameter you want to add. 

To verify the configuration of RESTful delivery method

The following example shows how the RESTful delivery method appears as one of the options in the Default Notification Method in Notification Events: