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BMC TrueSight Operations Management Reporting 10.7

All versions
Release notes and notices
updated 21 Mar

This section provides information about what is new or changed in this space, including urgent issues, documentation updates, service packs, and patches. 


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23 March 201710.7.00 enhancements

Enhancements in this release:

  • Server Health report
  • Simplified Report Engine installation and configuration
  • Support for new operating systems
  • Transport Layer Security (TLS 1.2) compliance

To create a PDF version of the 10.7.00 release notes, click here.


Ready-made PDFs are available on the PDFs page. You can also create a custom PDF.

The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space.  

Creating PDF and Word exports

You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

To export to PDF or Word

  1. From the Tools menu in the upper-right, select a format:
    • Export to Word to export the current page to Word format
    • Export to PDF to export the current page or a set of pages to PDF
  2. If exporting to PDF, select what you want to export:
    • Only this page to export the current page
    • This page and its children to export a set of pages
    For example, selecting This page and its children from the home page exports the entire space to PDF.

Related topics

Known and corrected issues

Support information

Getting started



Concepts, architecture, deployment, planning, and system requirements.



Information about installing the product and migrating product data.



Upgrade process and configuration.



Issues resolution, error messages, logs, and contacting Support.



Interface descriptions, using the product.



Security, system administration, maintenance.



Development interfaces and toolkits.



Integrations with other products.

The following illustration shows the documentation available for the TrueSight Operations Management solution and provides links to the documentation. You can access a documentation space by clicking the corresponding box or use the searchBox to locate a specific topic.

To quickly access the documentation for any of the component products in the TrueSight Operations Management solution, click a box in the following illustration.


The TrueSight Operations Management solution comprises several component products. Your licensing determines the products that you are entitled to download and install. Documentation for each component product is available in a separate documentation space in the BMC Online Documentation Portal.

Use the search boxes to search the documentation sets that compose the TrueSight Operations Management solution.

Frequently asked questions


This section answers some frequently asked questions about BMC TrueSight Operations Management Reporting.

How to configure Report Engine if I have BMC TrueSight Infrastructure Management Central Server and Child Servers?

Install separate Report Engines for each BMC TrueSight Infrastructure Management Child server. You need not install Report Engine for BMC TrueSight Infrastructure Management Central Server.

Can I install BMC TrueSight Infrastructure Management Server and Report Engine in different time zones?

Yes, you can install BMC TrueSight Infrastructure Management Server and Report Engine in different time zones. If you have installed multiple Report Engines, ensure that server hosts for all Report Engines are in same time zone.

Does Report Engine display real-time data? If no, what is the expected delay in transferring data from BMC TrueSight Infrastructure Management Server and Report Engine?

No, Report Engine does not display real-time data. There may be delay of few minutes for Event and Impact data, and delay of approximately two hours for performance data.

Can I feed the Report Engine data for different Reporting system other than SAP BusinessObjects?

Yes, you can feed the Report Engine data for different Reporting system other than SAP BusinessObjects. BMC can provide Reporting schema details on request. However, BMC does not support any changes in Reporting schema.

Can I use my own SAP BusinessObjects server? If yes, which version is supported?

Yes, BMC TrueSight Operations Management Reporting 10.0 supports SAP BusinessObjects 4.1 SP3 Patch 3.

Do my custom reports created on Reporting 8.6 or 9.0, work with Reporting 10.0?

Reporting 10.0 uses UNX type universe and Reporting 9.0 and prior versions use UNV type universe. Therefore, you must migrate your custom reports created with Reporting 9.0 or prior versions to work with Reporting 10.0.

How do I measure size of the data in my reporting system?

Reporting collects three types of data: Event, Impact and Performance.

  • Event data - measured in number of Events per day.
  • Impact data - measured in number of CI configured.
  • Performance data - measured in number of attributes transferred from BMC TrueSight Infrastructure Management to Report Engine.

Can I change my database from Standard edition to Enterprise edition or vice versa?

No, Reporting uses table partitioning on enterprise edition database to store fact data. As tables cannot be converted from partitioned to non-partitioned or vice versa, you cannot change database edition.

How do I choose which Oracle database type to be used as Reporting Database?

Report Engine supports three types of Oracle database:  Oracle Enterprise Edition with partitioning, Oracle Enterprise Edition without partitioning, and Oracle Standard Edition.

For large environment, BMC recommends to use Oracle Enterprise Edition with partitioning. Report Engine installed with Oracle Enterprise Edition with partitioning utilizes partitioning feature for storing the fact data. The fact data tables are partitioned on the date column and separate partitions are created for each day’s data. This enhances the performance for purging and summarization of data. 

What is the difference between rate data and hourly data? Can I turn off rate data collection?

Rate Data

Hourly data

Aggregated on BMC TrueSight Infrastructure Management Server

Aggregated on Report Engine from STATS_DATA

Uses different aggregation function for different attributes.

For example: it calculates high value using 90% percentile and low value using 10% percentile.

Uses standard aggregation functions such as Min, Max, and Avg

It is recommended to turn off rate data collection if you do not have custom report for rate data. In Reporting 10.0, rate data is disabled by default.

Can I revoke the SELECT ON MSDB permission?

SELECT ON MSDB permission is required during Report Engine installation and executing of JOB (pr_analyze_configtables_once), which analyzes config data table for the first time. Installer requires this permission to verify whether an existing job is available. After successful installation and successful running of the JOB (pr_analyze_configtables_once), you can revoke this permission. If you are installing multiple Report Engines, you can revoke this permission after all the Report Engines have installed successfully. BMC recommends you to revoke the permission after 24 hours of installation.