Page tree

You must configure the Report Engine to view custom slot values in the reports. By default, the reports do not display custom slot values.

To configure BMC TrueSight Report Engine for custom slots

  1. On the computer on which you have installed BMC TrueSight Infrastructure Management, using a text editor, open the mcell.propagate file.
    The file is located in the BMCTrueSightIMServerInstallDir\pw\server\etc directory.
  2. Add all the custom slot names to the mcell.propagate file as follows:

    <slotName1>=f 
    <slotName2>=f

    slotName1 and slotName2 are the name of the custom slots that you want to view in the reports.

  3. Save and close the file.
  4. Using a text editor, open the gateway.reportengine file.
    The file is located in the BMCTrueSightIMServerInstallDir\pw\server\etc directory.
  5. In the file, search for the slots.new entry, and add all the custom slot names to it, separated by comma as follows:

    slots.new=\[severity,status,event_handle,mc_client_address,mc_tool,mc_tool_class,mc_host,
    mc_host_class,mc_original_severity,mc_original_priority,<className>:<slotName1>,
    <className>:<slotName2>,$ALL\]

    slotName1 and slotName2 are the name of the custom slots that you want to view in the reports.
    className is the name of the class where the custom slots, slotName1 and slotName2, are defined.

  6. Save and close the file.
  7. On the computer on which you have installed BMC TrueSight Report Engine, using a text editor, open the internal.properties file.
    The file is located in the ReportEngineInstallDir\ReportEngine\tools\jboss\server\all\conf\properties\smsConsoleServer directory.
  8. In the file, search for the com.bmc.sms.eventaggregator.event.customSlotNames entry, and add all the custom slot names to it, separated by comma as follows.

    com.bmc.sms.eventaggregator.event.customSlotNames=<slotName1>, <slotName2>

    slotName1 and slotName2 are the name of the custom slot names that you have added to the mcell.propagate and gateway.reportengine files.

  9. Save and close the file.
  10. Restart the BMC TrueSight Infrastructure Management cell.
    For information about the backup procedure, see the Infrastructure Management CLI commands.
  11. Restart the BMC TrueSight Operations Management Report Engine service.
    For details, see Starting and Stopping the Report Engine service.